Health and Social Communication Skills

People communicate in order to establish and maintain relationships with others, to give and receive info and instructions, to understand and be understood, to share opinions, knowledge, feelings, and emotions, to give encouragement and show others they are valued. Communication is an essential tool a carer can use to meet the needs of people. It is the basic requirement of the job role to communicate with individuals and staff members on a daily basis. Communicating with other staff members ensures effective team working and continuity of care. It also ensures any health and safety issues and recognised and reported.

Bruce Tuckman has a theory which contains of four stages; these are forming, storming, norming and performing. His theory is about group development. The first stage is forming, this is when a group is reliant on one particular leader, if the leader is not there and someone else tries to take charge then the confusion starts. The leader makes sure every individual is aware of their role, if the leader does not make them aware, then their roles and responsibilities are unclear. For example in a class room everyone will be speaking to each other, when the teacher comes in and tells everyone to settle down then they will do so. The second stage is storming, at this stage everyone hasn’t

Groups do not always start off fully-formed and functioning. Bruce Tuckman's model of the developmental sequence in small groups suggests that groups grow through clearly defined stages, from their creation as groups of

P1 – Explain the role of effective communication and interpersonal interaction in a health and social care context

Effective communication improves the quality of life of people. It is essential that efforts are made to enhance communication, time is made to listen and to

A plan that could be used to clarify a misunderstanding would be if a service user could not understand ones line of questioning, pictures could be used to combat this if the misunderstanding was still apparent after using this method one could resort to writing down the question and asking it slowly and clearly so that all parties understand what is being asked or requested.

Communication is a process of passing or receiving messages, through individual or group of people. Lack of communication can minimize how people interaction with each other, sharing ideas, building a relation and understanding each other can only be achieve through communication. Also, in the care setting, employee, employer and the care user’s are able to deliver care provision and achieve their objection through communication. Communication enables understanding between people.

M1 Assess the roles of effective communication and interpersonal interactions in health and social care with reference to theories of communication

In a health and social care setting there are two different types of communication and those are verbal communication and non-verbal communication. Verbal communication is the way you talk to someone and non-verbal communication is your body language towards someone.

An effective communication takes an important part in the health and social care settings. Communication is the way how we express our own feelings and thoughts, giving and receiving with each other and what make us become independent through making choice and the ways we learn. Between analysing Alan’s case, this essay will demonstrate the importance of effective communication when working with diverse communities in health and social care sector.

A group is a set of people or things that are considered and classified together who frequently interact and mutually influence each other. Whereas each individual of a group differs greatly from one another, each member shares a common goal or expectations. Universities, for example, are groups of students who are seeking a higher education in a specific area of study. Government parties are groups of people who share certain political beliefs and seek to attain and maintain government power. Wall Street firms are comprised of highly motivated bankers who graduated from the most prestigious universities. Despite the individual differences of every member, the common goal remolds their individualism by inputting its own expectations and goals

1.1 Apply relevant theories of communication to health and social care contextsAccording to George Gerbner,he describes the three main branches of communication studies as;

The role of effective communication and interpersonal interaction in a health and social care context. (P1)

MB has had continued deficits in social aspects. He prefers to be by himself, and avoids social interaction when at all possible. MB will attend group activities if someone comes to pick him up, but will not go on his own. MB prefers to sit in his room and listen to music or play video games on his computer.

Humans have been forming groups since the beginning of humanity. We are constantly categorized as a group at the basic level as a species, as an ethnicity, and as a society. It is speculated that our success and evolution as a species is based on our ability to work with each other in collaboration on many levels to ensure our survival. Groups have enabled us to get things done efficiently, whether by combined physical effort, mental effort of generating ideas, or support of others. At its most effective, a group is considered a team. Teams are formed when