1. INTRODUCTION
Over the past years, firms have faced unpredicted changes: globalization, political realignment, and rapid advance of information technology. Against this background the concept of Business Process Reengineering (BPR) quickly caught the imaginations of corporate leaders. (Kettinger et al., 2007). The recruitment process in the Public Service - Office of the Prime Minister is indeed a long process and the question is, how Business Process Management (BPM) principles and technologies can be used to shorten the recruitment process within the Office of the Prime Minister?
According to (Harmon, 2003) “Definitions of Business Process Management (BPM) range from IT-focused views to BPM as a holisticManagement practice. The
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The intention is to blend multiple channels taken during the recruitment process to achieve the intended benefits of the public service and that of the applicant using BPM principles and tools.
Fueled by the continuing demand for corporate transformation, there has been a flood of BPR consultants and a proliferation of methodologies, techniques, and tools (MTTs) for conducting business process change projects. Faced with this onslaught, BPR project planners often confused as to which methods are best suited for the project at hand (Ives 1994). This research will seek to detail the current lengthy recruitment process within the Public Service and the impact it has on the Public Service. The report will illustrate the scope, business case, analysis for improving the recruitment process in terms of BPtrends methodology.
Collected feedback from applicants, Chief Human Resource officer, Public Service Commission, and Department Human Resource Management-Policy Analysts, Permanent Secretary, Supervisor can help to maintain an effective and efficient recruitment process.
This paper is structured as follows. The 1st section will illustrate the current recruitment process OPM and the challenges faced, 2nd section is the definition of the used methodology being used to shorten the current business process, 3rd , 4th and 5th section provide a Process scoping
The recruitment and selection process have different stage that all have to be to follow, to select the right candidates for the job vacancies.
Recruitment refers to hiring a best qualified person for a job opening in a cost efficient and timely manner. This process comprises evaluating the job requirement, attracting the candidates, screening and short listing the qualified applicants, employing and incorporating them with new teams. Talent is the most important assert for any business. Talent Management, which includes recruitment, is a crucial part for any organization’s growth (Limor, 2013).
In this report I will compare the purposes of all different recruitment resources documents used in the selection and recruitment process for a given organisation.
The recruitment process is multifaceted. Recruitment begins from the time an organization or human resources manager must determine a recruitment plan. A recruitment plan must include the avenues in which recruitment will be pursued. The recruitment process also includes shortlisting any qualified candidates from the responses, and the entire interview process (including multiple rounds of interviews). This aspect of human resources management is all about attracting the best and the brightest of candidates, convincing them that the organization is the best fit for their career aspirations, and capturing or finally hiring the candidate. This process is not only intended to fill a vacant position, but to also help build the strength of the organization overall.
Recruitment: systematic recruitment cycle and awareness of relevant documentation, for example authority to recruit forms and job requisitions; writing job descriptions using an appropriate model, for example seven-point plan; writing person specifications; writing job advertisements and selecting appropriate media for internal and external advertisement; managing application forms; provide advice to managers on recruitment.
Recruitment and selection process held an important role for building a strong sales force performance. This process requires the company to invest through human capital as an important resource. The objective of this process is searching for qualified candidates to fulfil the right positions and hopes that they can make long-run returns for the company. Even though there is no right or wrong way how the company chooses the right candidates for certain positions, every single step in recruiting and selecting candidates should be taken carefully in order to get the right person in the right position.
In this lesson we will discuss about recruitment and selection process. After going through this lesson you will be able to: (i) (ii) Analyse recruitment Discuss employment planning and
BPM needs a specific strategy and clear objectives and measures to guide improvement initiatives and determine the target of improvement efforts. It supports the competitive differentiation strategy that Omnicron is adopting, assists the positioning of Omnicron as a multitask smart wrist accessory with its exclusive features and design. BPM can help the company leave its competitors far behind by agilely responding to market changes (BPM Reports, 2007).
This part of the research will discuss about the critical success factors of Business Process Management. Prior to the discussion of the CSF’s of BPM it is important to point down the factors that influences success can be classified in to two groups.
Utilizing the steps that Doss and Kamery (2006), has provided, the following is how this business process improvement would be implemented for an effective and efficient recruitment process. As Doss and Kamery (2006), provided in their first, the organization would need to train the individuals that are in charge of accepting and reviewing applications. Communication, as well as training, is the key here. The information provided by Duffy (2016), informs that there are a variety of process improvement models (p. 40). The individuals would be trained on the privacy of receiving and reviewing information of others such as resumes and applications. Making sure that privacy laws are followed with each individual (Ledvinka, 1986, p. 25). Training these individuals not only on the limitations as to who can view applicant’s information, but training as to once an individual becomes an employee, how that information is also private and that customer information that is retrieved, such as credit cards, and or personal information is also private (Henrietta Kirkley,
A key feature of any successful business is how the business provides its services to customers. This is often done through business processes, a collection of organized tasks or activities that are intended to accomplish a specific goal. (Pittarese, 2014) These tasks may encompass different functional areas and are designed to “create value for the customer.”(Pittarese, 2014) Though a business is successful and may have been around for quite some time, they often find the need to update their business processes, in order to keep up with customer demands, technological advances, and to improve efficiency within their company. One way of doing this could be through business process modeling, a tool used by businesses to create a diagram of the various business processes and actions that are carried out within a company.
According to Ekambi (2016), Business Process Management is a systematic approach to making an organization 's workflow more effective, more efficient and more capable of adapting to an ever-changing environment. A business process is an activity or set of activities that will accomplish a specific organizational goal. BPM is consist of three words—“Business”, “Process” and “Management”. O 'Sullivan and Shefrin, (2003), states that, business is an economic activity which exists to provide goods and services for the satisfaction of human wants on a systematic and regular basis with a view to earning profits. Process is a series of steps and it always has a direction, a purpose. Here, the objective of process is to create and deliver results that customers care
Business operations and processes are constantly changing and are nowadays an essential element in any company structure. Business processes are sequences of interrelated activities that are carried out routinely in organisation (Kock et al, 2008) and exist to manage, understand and coordinate the activities of the company.
Business Process Reengineering (BPR) advocates the fundamental examination and redesign of business processes, recognising tb-at the legacy of scientific management has been the excessive fragmentation of work practices in organisations today. This is reflected in the hierarchical structuring of organisations around functional departments, with individual aind departmental goals displacing overall organisational goals. This paper discusses the development of a specific methodology for BPR. The practical application of this methodology in an actual BPR project
Business process reengineering (BPR) is a management strategy for the business, a leader in origin in the early 1990s, with an emphasis on analysis and design workflow and business processes within the organization. BPR, which aims to help organizations fundamentally rethink how to do their job in order to improve customer service significantly, reduce operational costs and become competitive on a global level. Financial institutions and banks are constantly called upon to provide customer service driven. For this are banks and financial institutions to adopt unique concepts in business process reengineering any fundamental re-thinking and radical redesign in the area of operations to achieve significant improvements of decisive measures, in contemporary performance such as cost, quality, speed and service. At present cut-throat competition in each of the banks, the national and international levels, age, and can specifically wanted to provide services focused on customer service to fill the void. But in order to become the leading company in the market, and can require more to penetrate the institutional performance through the adoption of the review with them.