Assignment 4
Colleen Arnold
HRM 560 Managing Organizational Change
Strayer University
Dr. Adrian Allen
March 14, 2015
INTRODUCTION This management plan is based on Frontier Communications, and how Human Resource policies and procedures that are currently in place need to be changed. This plan will introduce areas of change that need to be implemented right away. Moreover, by using the eight stages of Kotters Process of Creating Changes can better help me to implement such changes. In doing so implementation of change and imitative of these procedures to expand the quality of service the company wants to achieve, by recommendations to upper management.
1. Describe the organization in terms of industry, size, and history. The company that I will be reviewing is Frontier Communications. The company is in the telecommunications industry and currently employs approximately 17, 400 people. The company is all United Stated based with employees serving customers in 28 states. Frontier Communications began in 1935 as Rochester Telephone, then becoming “Citizens communications” and currently as Frontier Communications. Frontier still has it offices located in Rochester New York though the main headquarters are currently located in Stamford Ct. the Company offers phone services with internet broadband, and satellite services as well as security solutions. Frontier Communications services both residential customer and businesses as well.
2. Describe
Implementing immunizations into the clinics can be challenging for the facility and the staff. There are several methods that have been implemented to monitor the methods used by the staff to give the immunizations to the patients in the clinics. There have been several obstacles and challenges that the staff and leaders have faced. As with any changes that take place in patient care within an organization methods must be set up to monitor those changes. Changes promote challenges not just to staff leaders but the organization as a whole. Communication with any changes can be challenging for
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Firstly, the model should be one that the OD practitioner thoroughly understands and is at ease with
One possible outcome measurement strategy that will be utilized will be patient satisfaction surveys. These surveys are sent out after patients have been discharged from the rehabilitation hospital. The surveys consist of questions that cover the quality of care received by nursing, physical therapy, occupational therapy, dietary services, speech therapy, physician care, etc. The survey also covers the hospital itself, to include cleanliness, noise level and so on. These surveys will allow the quality management director to collect data on areas that need improvement and areas that are doing well. The areas that need improvement will show where training can be developed or new policies developed to assist with implementing new changes or making adjustments to the current changes.
In order to obtain long term success, it is important to strictly follow Kotter’s Eight Step Change Model in the correct order. The first step is to create a sense of urgency among the staff. The PCA called in a meeting and introduced the concept of the change and reason for the change. It was a mandatory meeting and snacks and beverages were served. Several concerns and threats affecting the financial aspects of the company and how to maintain job security were addressed. Employees were asked one by one how they like what they are doing, why or why not they like it, what is important to them and what do they think can be done to improve it. Creating a guiding coalition and directing others in the right direction of change is the
Dr. Lindsey medical group achieves regulatory compliance, automated information access and a user-friendly work environment by converting records from paper to an electronic format.
ACAU organization changes are listed as Table 1. Employees’ department are also updated in HCP, please refer Table 2 for department changing staff.
This paper will explain the managers’ role within a company and their responsibility when implementing a change within a company. It’s not just the planning and organizing talking about what plans need to be placed in order to create a change in a company, but the manager must know what to expect and how to completely deal with staff to make a positive outcome for the team. In the end this paper will provide and explain the change process; assessment, planning, implementation, and evaluation.
Managers have to bring changes into a company because some of the old ways of doing order or working with employees need to change. The manager responsibility is to make sure the changes which the company is implementing are done at a right pace and all the employees know the reason for the change. Some people at an organization are use to one way and not want to settle for anything they are not use to. It is up to the manager to change the minds of the individuals who do not want to make the change. The manager has to show the older way of the company is in need of change and if they do not change, it
Organizational change can be a challenging and difficult process for each person who is involved. Probability of meeting resistance is extremely high; however development of strong leadership base is vital for implementation of an organizational change to be successful. Inadequate staffing in skilled care facilities still remains one of the biggest issues that our nation is experiencing even until now ( Goodwin, 2002). Even when staffing numbers are to the minimum it is requirement of each nurse to use her skills and knowledge to deliver the best care to the patient’s that she is caring for. To eliminate this issue, implementation of nurse staffing plan is a must.
Managing organizational change is the process of planning and implementing change in organizations with maximum effectiveness and minimum circumstances and resistance. Today 's business environment requires companies to undergo changes almost constantly if they are to remain competitive. In this project paper I am going to discuss organizational change in PepsiCo. I will take a closer look on management approach and forces for change. I will introduce the change, make diagnosis and discuss how the change can be implemented.
The merging of public expectations into a business model is not just about implementing change in an organization. It's about recognizing that change is for a reason of improving the wider social or community benefits and integrating bottom line profitability potentials. To make this happen, there has to be a blending of these values such that both elements of the new organization are realized an effort that is only now just beginning to happen (. Many organizations seem to want to achieve this goal even if it means moving their operations into the field of chaos where innovation gets to mix with opportunity.
The change plan prepared for the business provides significant information regarding the current situation in internal environment. The information provided is based on analysis of internal elements necessary in formulating an overall organizational culture. The desired performance and culture is also defined in terms of its tangible elements. A detailed plan includes the necessary steps for an organization to carry forward its change objectives including the handling of transition. The process adopted for change management should include a clear purpose for change as well as a strategy for implementing the desired change.
Many companies emphasize a culture of continuous improvement. While never being satisfied with the status quo can drive
In this dynamic business environment, change is inevitable. Changes can be planned, or unintentional: depending on the driving forces behind. The major forces for change can be derived from the nature of the workforce, technology, economic shocks, competition, social trends, and world politics (Robbins & Judge, 2011). In this post the author will explain the Kotter’s eight –step approaches to managing organizational change and discuss how his company handles the planned changes in term of organization reconstruction.