Identify and Describe Different Forms of Communication

Unit 1, Communication in Social Care Organisation Introduction: This essay will discuss communicating in health and social care, L01, L02, L03, L04. L01. How to apply relevant theories of communications in a health and social care contexts. L02. How to use communication skills in a health and social care contexts. L03.

Within this essay, the role of effective communication and interpersonal interaction in a health and social care context will be explained. It will also be linked to experiences in work placements for example, may be at a care home for adults with learning disabilities, and physical disabilities. The five contexts which will be researched are; one to one communication, group communication, multi agency working, multi professional working also communication with professionals. The research will prove that all these different contexts have different methods of communicating with the other person, or people. Furthermore the research will also suggest how to get effective communication in the

There are many different forms of communication in regards to how you get a message to one another, although communication can be broken down in to two different categories, which are verbal and non-verbal communication.

In this essay I will be analysing the communication and interpersonal interaction that took place in various sectors such one to one interaction, group interaction and how effective these skills and other elements in the health and social care setting such as the environment was being demonstrated.

One- To –One communication – A one to one happens when a person speaks to a individual, or writes to the

Communication is a process of transferring information from one person or from a group of people to the other. Communication can also be defined as a way and form of passing or receiving a message. People communicate to express or share a concern and allow the passing of message. By not communicating can limit the people’s ability to connect with each other. For instance care worker to care users and other professionals in the care setting environment. People communicate so that they can understand the needs of others and it ensures ways of building trust and resolving conflicts. Communication is a two way process that enables sharing of experience.

Task 1 (Part 1) Introduction: This assignment will be explaining what is meant by communication, interpersonal interaction, making references to the communication cycle and the key elements for such a cycle. The assignment will be explaining verbal and non – verbal communication when communicating with a wide range of service users. There will be assessment of the effectiveness of communication for service users with different needs. What is meant by communication?

Communication is simply the act of transferring and receiving information from one person to another. We communicate for a variety of reasons such as to share information, to comment, to give instructions and to share opinions. Effective communication involves a two way process in which each person tries to understand the view point of the other person. Moreover, communication is a cycle because when two people communicate they need to check that their ideas have been understood. Good communication involves the process of checking, understanding, using reflection and active listening. Effective communication is highly important for the health and social care sector. If professionals use effective communication then it could help them to focus on fulfilling the needs of service users. There are several theories of communication that can be applied to a health and social care environment.In this assignment we will explore two theories of communication in health and social care.

One to One: One to one communication is when two people have a conversation and they both listen to each other and take in turns to talk. You could use this in health and social care when you talk to your GP and you both ask questions and listen to each other. You use this in health and social care because you can have more of an in-depth conversation and you can concentrate on your client more than if there were others around you.

So In this assignment I am going to be talking about the different communication skills used in a health settings i.e. (hospitals, nursery, mental institute, schools,

Communication can be defined as a social interaction where at least two interacting agents share a common set of signs and a common set of rules (Schramm, 1954). There are different forms of communication, verbal and non-verbal. Verbal communication can be defined as a

There are several of communication techniques used in health and social care settings. Effective communication is essential to provide quality care service to service user.

The communication cycle is a commonly used theory of communication. It was first developed by Charles Berner in 1965; it was then modified by Michael Argyle, who was a social psychologist, in 1972. The concept of a ‘communication cycle’ makes it clear that, in order to have effective communication, it must be a two way process. As well as transferring messages to others in a definite, clear way, health care professionals must be able to respond to the verbal feedback as well as the non-verbal feedback. So, effective communication has to involve effort from both participators (both the sender as well as the receiver) in the communication.

The ‘Communication cycle’ is a frequently used theory of communication. It was originally established by Charles Berners in 1965. In 1967, a man named Michael Argyle claimed that human communication is essentially a two-way process that involves people sending, and responding to each other’s verbal and non-verbal messages. It was then improved in 1972 by Argyle’s. The model of the ‘communication cycle’ makes it apparent that to ensure effective communication, it has to be a two-way process. As well as transmitting messages to others in a precise way, health care professions must be able to react to both verbal and non-verbal feedback. Therefore, operational communication has to involve determination from both sides in the communication cycle.

The paper develops a theory of communication in which the sender’s and receiver’s motivations and abilities to communicate and process information endogenously determine the communication mode and the transfer of knowledge. In contrast with the economic literature, which focuses on the (mostly costless) transmission of soft and hard information, it models communication as a moral-hazard-in-team problem, in which the sender and receiver select persuasion and message elaboration efforts. The paper shows how strategies and outcomes depend on whether the receiver needs to absorb the content in order to act (executive decision-making) or uses the