Information Technology Proposal

In our quest to ever better ourselves the IT department, of Riordan Manufacturing, is submitting this Request for Proposal to integrate a more sophisticated, state-of-the art, information systems technology in our Human Resources department. Riordan Manufacturing has always strived to better ourselves by keeping up with technology in all of our operating systems and our manufacturing systems. Our goal is to remain at the forefront of the manufacturing community as we keep leading the way in all of our business systems and, at the same time, keeping the feel of a customer friendly company. We want to make

There are several stakeholders at Riordan Manufacturing to gather requirements from to provide a clear picture of the final project. The first stakeholder to gain input would come from the Chief Operations Officer, he was the requestor of the system upgrade, is responsible for the budget, which includes payroll. The Chief Legal Officer oversees the legal aspects of the human resources programs. The individual human resources managers within the individual facilities are the stakeholders who recruit and handle benefits for employees. Each facility has an accountant that oversees payroll and bonuses as well as the payroll specialist (Apollo, 2011).

Riordan Manufacturing has decided to make a change to company’s customer management system. The company does not currently have any formal system for managing its customer information and has traditionally left this up to individual employees. This new system will require all employees to use one customer management system. Your team is now working to help Riordan implement this planned change. Your team must do the following in your role as consultants:

Riordan manufacturing is a very large company with facilities in many locations around the World. With any company with this size Riordan must have a system in place that is able to keep track of significant amounts of information. Such as Employee names, time sheets and a variety of other important information. This system should be able to have a central location so that stores all of this information and can be accessed not only by the corporate office but at each location as well. There are many functions that a new and improved system should provide. Such as inventory control, tracking of shipments into and out of the warehouses, and the receiving of such items to our costumers. These requirements are essential to the growth of Riordan Manufacturing.

This way the IT department can understand what the higher level and lower level employees need for system stability and a better graphical interface. Another plan of action would include the method of Systems Development Life Cycle or SDLC. The phases of this method are planning, analysis, system design, implementation and operation. First we must plan on what exactly we are trying to accomplish. We know we need to upgrade the Riordan Manufacturing system. Next we must analyze the system and look for problematic errors. A project proposal can be essential to launching a system analysis (Farah, 2013). These are things to keep in mind: understand the business situation or problem, understand the significance to the problem in the organization, think of alternate solutions, the use of computer information systems for solutions, find people interested in the solving the problem (Farah, 2013). This plan is used to decrease redundancies, errors, and increase security. Finding all the weak spots in the company will help in the improvement of integrating an updated efficiently functioning system. Feasibility is important to account for when upgrading the system. Integrating a CRM will help to work with customers and understand their needs and wants to benefit the company and the relationship with their customers. Designing the system will involve knowing what kind of software is needed to store and

Riordan Manufacturing is in need of a new network, this plan will develop a network that will benefit the business, the employees and the customers in a manner that will provide all of them with a smooth operating experience as well as to future proof the entire network. The Network will handle all incoming and outgoing traffic for both the employees on the intranet, as well as the customers on the external internet web site. Quality of Service (QoS) will be implemented to assist in data tracking for use of the bandwidth to determine and plan how much bandwidth is needed and to determine where congestion

Since the development team has decided to purchase the Microsoft HR system, Riordan now has access to a very successful end user resource support system. Riordan has agreed to an extended amount of support, both through our development team and Microsoft. The initial maintenance, troubleshooting, and upgrading of the software will actually be handled by the Microsoft team. However, if there are any hardware or coding issues that come about, we will be handling the support. With the extended support, HR employees have the ability to be in contact with: telephone support, live chat support, remote desktop support, and interactive demonstrations of the system. Riordan Manufacturing has also agreed to hire an in-house

Riordan Manufacturing is in need of updating their decrepit HRIS system to stay profitable. This system will move from the legacy system, integrated with the financial system, into a new standalone system used to integrate all of the HR tools within the system presently.

Riordan Manufacturing COO Hugh McCauley is requesting the implementation of a modern, state-of-the-art information system to integrate all existing HR tools into a single application. To achieve the desired goal, a very detailed investigation needs to be performed, studying the actual processes that Riordan Manufacturing currently uses. Also, a series of stakeholders will provide the adequate feedback trough a series of face-to-face interviews and meticulous observation of their respective working environments. These tools will help create a system that will maximize time

• Review the intranet site for Riordan Manufacturing including Human Resources – Organizational Charts, Employee Files, etc., and Sales & Marketing –

This memo will discuss ways that technology can be used to improve this organization’s performance. Additionally, it will consider the optimal methods for expanding the business’s online presence to include online sales. This will include information on how to incorporate intelligent systems and security features to guarantee that customers’ interaction with the new system will be positive. This memo will also analyze this business’s current and anticipated technology and information systems and provide option for other technologies or information systems that will be beneficial for the company. In discussing these options, information will be included to show how the options will advance or improve the business and enhance our customers’ experience.

Why did they need to update their system and how would they accomplish this in a timely and efficiently manor The reasoning behind getting this communication network up and running is the high priority

Riordan Manufacturing should begin implementing a matrix structure. Despite the more complex nature of the matrix structure, it promotes a comprehensive understanding throughout the company; allowing more communication between members in different departments and divisions. This enables each member in the organization to know and understand his or her role. This structure also allows the company to be more flexible and promotes growth

These recommendations will provide essential upgrades to Riordan’s operations process and will firm-up and strengthen several weaknesses within Riordan’s daily operations. The process improvements’

The following is a proposal for the implementation of Active Directory within the Riordan Manufacturing organization. The primary reference for this proposal is the Microsoft guide "Best Practice Active Directory Design for Managing Windows Networks." The contents below will provide a working definition of Microsoft Active Directory, the benefits it will provide to Riordan, a base diagram of Active Directory for Riordan, and a detail analysis of the Active Directory diagram.