International Business Operations: Case Study Of Starbucks International Operations

The Australian pizza industry is among the most competitive in the world dominated by the market leader, Domino’s Pizza Enterprises Limited (Ibisworld 2013). Today, the publicly listed company is the principal largest, low cost, pizza chain in Australia operating four hundred and ten retail food outlets, employing over 21,000 employees Australia wide (Ibisworld 2013). The business currently provides customers with pickup and delivery pizza meal options offering customers the traditional methods of ordering such as telephone calls and in store walk-ins as well as a digital ordering service via online mobile applications and a desktop website.

1. Central ordering system would ease the marketing and advertising difficulties related to delivery system. Franchise owners should be explained this fact that this would lead to higher customer satisfaction and more business. Moreover, lowered customer call wait will be achieved through this only. This would also lead to serve customers according to their previous orders which would lead to higher customer retention in a competitive market. Thus Pizza

Dominoes was found in 1960 and headquartered in Ann Arbor, Michigan. Domino’s Pizza Inc. is the market leader in the United States pizza delivery and second largest pizza company in the world based on number of units. The company offers a wide variety of pizza products as well as pasta, bread sticks, boneless chicken and wings, desserts and soft drinks. As of the beginning of this year, 2012, Domino’s had 394 company-owned stores and 4,513 franchised Domino’s units in the U.S. and 4,835 franchised stores internationally. Domino’s strategy is to use its superior supply-chain to provide its franchises with lost cost inputs so the franchises may focus on sales and service. Through the online

Domino’s Pizza is the No. 1 Pizza Delivery Company in the world and the undisputed pizza delivery expert. The Company has a unique business and operation model and is a pioneer in the fast food industry. Since 1960, Domino’s Pizza has successfully expanded from 3 outlets in the United State to 9,350 stores operating in seventy countries. Domino’s operation in Malaysia and overseas uses the franchise model. The parent company, Domino’s Pizza LLC is head quartered in Michigan, United State of America. It maintains overall control on the sourcing and supplying of raw materials to the master franchises and enforces quality of the service and products sold. Founded in 1960, Domino's Pizza is the recognized world leader in pizza

Starbucks opened 241 new stores and total net revenues exceeded $3.44 billion during last quarter of 2011 a 16% increase from the same quarter of 2010. The company delivered major gains in its consumer products business, which makes via instant coffee, Starbucks ice cream and other items for sale in grocery stores and other retailers, its revenue from this segment increased by 72 percent.  It earned $382.1 million, or 50 cents per share, for the quarter that ended Jan. 1, 2012. That’s up from $346.6 million, or 45 cents per share, in the same quarter the previous year. Maxim's Caterers Ltd of Hong Kong is Starbucks' joint venture partner in Hong Kong, Macau and southern China. In 2006 the company increased its stake in the joint venture, Coffee Concepts (Southern China) Ltd, to 51% from

In tier I cities like Mumbai, pizza hut and dominos are facing a stiff competition from these providers (with respect to branded pizzas)

Pizza Hut has always had the first mover advantage. Their marketing strategy in the past has always been to be first. One of their main strategies that they still follow today is the different things in their menu. Most recent one is the filling of toppings in the pizza corner. Therefore they are offering same customer a different kind of product. Thus they are into Service Development. Pizza Hut is always trying to come up with some

Domino’s Pizza history started over 50 years ago in 1960 and to date, has managed to open its 14,000th store worldwide (Domino's Pizza Singapore, 2017). Domino’s pizza proved to be one of the industry leader by keeping ahead of the market with its innovative technology integration, unique franchising methods. Domino’s Pizza has also strived to maintain business excellence through the affordability, delivery speed and accessibility of their pizza.

When it comes to pizza, everyone has an opin ion . Some of us think th at our current pizza is just fine the way it is. Others h ave a favorite pizza joint th at makes it like no on e else. And m any pizza lovers in America agreed up until recentl y that Dom ino 's home-delivered pizza was amo ng the worst. The home-delivery market for pizza cha ins in th e United States is approximat ely $15 billion per year. Domino's, which owns th e largest home-delivery market share of any U.s . pizza chain, is find ing ways to innovate by overhauling its in-store transaction processing systems and by providing other us eful services to customers, su ch as its Pizza Tracker. And

As we know, Pizza hut still come out with a variety of product such as salad & soup, pasta, dessert and so on. In this case, pizza hut need to a lot of employee to complete their services provided for their customer especially in peak hour. But in Changlon Pizza Hut there just have few workers on duty in one slot. This issue has affected their taste of pizza not as delicious as other branch of Pizza hut because their workers need to be responsible for all kinds of food on the menu, but not only specialized in Pizza.

Domino’s has come a long way after starting its first store in Australia in 1983 and later being taken over by Silvio’s Dial-a-Pizza in 1993 which then rebranded its own stores as Domino’s pizza as well. It was listed on the Australian Stock Exchange (ASX) in the year 2005. It is run successfully by the CEO Don Meij who was once a delivery driver at Silvio’s Dial-a-Pizza and later merged 17 of his stores into Domino’s for getting a shareholding in the company which was privately held in 2001. It has expanded globally now and has operations with more than 1500 in Australia, New Zealand, France, Netherlands, the principality of Monaco and Japan.

Pizza Hut is an established brand all over India. To increase the growth of the new outlet, Pizza Hut recently set up a new market research on the outskirts of Baroda with the investment of __

For a company as Pizza Hut, it is crucial for it to always keep up with the market demands, in this case delivery was one of them. If Pizza Hut stays in its eat in only market it will probably get eaten up by competitors doing both. To do so Pizza hut has to help the franchisees out as much as possible so that eh company as a whole can move towards delivery.

This has weakened their qualities in the portion Dominos concentrates on - Takeaway/Home conveyance. Its worldwide operational model takes into consideration lean stores, all around prepared staff and adaptability at a nation level to redo menus to suit client tastes. Operational prerequisites have provoked the utilization of innovation to make the client encounter all the more improving, it has a background marked by firsts – they were the first to utilize TV as a conveyance channel, a web based following framework that enables clients to track the pizza arrange and an exclusive purpose of offer framework. A mix of the Company level methodology and the Operational Strategy has brought about Dominos having a notoriety for dependability and predictable pizza quality) – these procedures have guaranteed that Dominos keeps on meeting its client

Domino’s Pizza was founded in 1960 and since then has grown to become the largest pizza delivery company in the United States. It has grown from a mom-and-pop pizza store to a network of company-owned, franchise-owned stores in the United States and across the globe and was recently ranked number 1 in Forbes magazine’s “Top 20 Franchises for the Money” list (David, R 2013, p. 372). Domino’s Pizza was the brain child of the brothers Tom and James Monaghan who grew up in foster care and had dreams of success. In 1960 the brothers opened their first pizza store in Ypsilanti, Michigan named Domi-Nicks with a nine hundred dollar start up loan. In 1961 Tom acquired full and sole ownership of Domi-Nicks by trading his brother James a