Introduction
According to the mission statement of this company its, objective is to provide a good product by not causing harm to the environment. It speaks of using the company as a means to inspire but also create solutions for the current environmental issues. The company in this case is mostly concerned, that is sticking to its core values that are centered on the environment. The company seems to have a great mission statement but lacks to have a true customer service oriented mentality. By looking at the current policies and ways to submit complaints to the company we shall further be able to conclude if the customer service for the company takes customers into consideration.
Background
The history of the company
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This led them to make an environmental business decision to no longer produce pitons to avoid the damage that it had created. However, only a few years later they were able to come up with an alternative that allowed the company to produce the aluminum pitons without damaging the rocks that were being climbed by using. Once they were able to introduce the improved product they decided that it was important to inform customers of the environmental hazards caused by pitons. During this time the company had already begun selling clothing that made them realize that there was a market for this which ultimately led to the name change of Patagonia.
Analysis
The mission statement is as follows:"Build the best product, cause no unnecessary harm, use business to inspire and implement solutions to the environmental crisis".
The information pertaining to policies regarding returns is listed currently on the website. There you will also find the policy pertaining to repairs. The policies seem to be clear for the customer to understand. The timeframe for the returns differs greatly from the repair policy as one takes approximately 7 days in comparison to the others that may take more than 30 days. In this case they are open to offering the customer the option to either receive a refund, exchange or repair the item. It is not very clear if the customer will be receiving a full refund or if they need to do exchanges if they will be getting the full retail value of the item they are
Explain how the ethos, mission, aims and values of a school may be reflected in working practices.
A purchased product is normally not be refundable, but if some issues like manufacturing defects or damages, wrong product arises then just drop an email to us at adircpl@gmail.com or feel free call us at 8981976943 with your order no. and product details. Please note that refunds will be issued only if we are responsible for the reason you mentioned. If in case of any damage to the product from the customer’s end occurs, then those issues will not at all be entertained by us and we will not be responsible to give back to you any refund amount. After receiving back the product at our store we assure you that we will initiate the refund of your money within 7 business days. The refund amount will be credited back as per the banking guidelines of your bank.
Every company has a responsibility to support the society it serves. This indicates that a company that wishes to truly thrive in a market should not just follow the business and consumer laws of the country but take an active interest in the community that it serves in each country. Today’s global market is led by companies that concern themselves with the sustainability of the company and its products, as well as the continual improvement of the
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"Our environmental vision is holistic," says Shona Quinn, Sustainability Leader. "We believe in paying attention to what happens in the field, the dyehouse and our customers' washing machines. Our goal is to design out negative impacts—and design in positive change."
The Adventist University of health Sciences’ Mission Statement reads; “… Service-oriented and guided by the values of nurture, excellence, spirituality, and stewardship …” From the time I was born I was taught by my parents the importance of taking care of others who are in need. I
For this assignment I choose to look at two companies I am currently working for. I have been with these companies for a few years and I have worked in different positions within the companies. I feel I have a sense of how they are managed and can compare my experiences with them to their goals of the mission statements and code of ethics.
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Peace Keepers Australia Pty Ltd and its gathering of organizations has been giving brilliant contact focus administrations since 2007 and is entirely Australian claimed and worked.
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One interpretation is that the company purchases agricultural crops, processes it into new products that enhance the quality of life of its consumers. It can also be interpreted as a higher environmental awareness for the community, or even sourcing practices that take into account sustainability questions in its supply chain through certification schemes. Let see what the company is doing exactly through the analysis of its web site.
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• Our industry creates products and services that make life better for people around the world - both today and tomorrow. • The benefits of our industry are accompanied by enduring commitments to Responsible Care in the management of chemicals worldwide. • We will make continuous progress toward the vision of no accidents, injuries or harm to the environment and will publicly report our global health, safety and environmental performance. • We will lead our companies in ethical ways that increasingly benefit society, the economy and the environment while adhering to the following principles: