Strategy
Our strategy for success is to provide a product and service that meets market demand and satisfaction. Once these keys are achieved, “Couleurs du Monde” will become a profitable and sustainable business. “Couleurs du Monde” will provide exceptional service that leaves a lasting impression with our main clientele. We will provide an unswerving atmosphere of food, beverage, entertainment and product quality, while managing all internal finances and cash flow to ensure an increase in profit growth. To ensure that “Couleurs du Monde” experience rising growth in investment, there will be firm control of all cost without any exemption.
Target Market
“Couleurs du Monde” seeks to capture a broad market. Through market research, we have
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Customer Loyalty Programs/ Specials
At “Couleurs du Monde”, we want to increase and expand our market to young professionals over age 21 by implementing happy hour specials, drink specials, gift cards, free event tickets, private dancing specials and live Friday and Saturday night entertainment for our consumers. Furthermore, we aim to execute simple but effective food and beverage menu options in order to capture the taste and preferences of our guests which will stimulate customer loyalty. Additionally, we are committed towards providing a safe zone policy into our business in order to ensure that guests are safe, comfortable and relaxed in the environment that they are enjoying their time and spending their money.
Employee Training Programs
We want our guests to have an exotic experience when they are at “Couleurs du Monde” therefore, we are committed to hiring and training the right staff in order to execute and exceed our consumers’ expectations. We want this business to be not just a thrill of exotic culture, but a mind-blowing occurrence that will create a stir in the Williamsburg market, and trigger a rippling effect that will distinguish our product and services from our competitors. Through our marketing and promotional strategies, we expect to capture at least 20 percent of the market share in the first year, and trigger our food and beverage sales so as to either make a reasonable profit or break even in the first
targeted those people who would recognize and appreciate quality lodging and not those who were seeking “cheap sleep”. Inviting potential guests or individuals who might influence visitor hotel selection to launch parties, swim parties, cocktail parties and other planned events. Targeting supportive hospitality businesses. Packages that supported local businesses were developed.
The organization that I am working for is a brokerage firm who performs burning from grain trading elevator. An elevator is an organization or an individual who is responsible for buying grains directly from the growers. Speaking of that, our main domestic customers are processors, feedlots and export terminals. Whereas the international customers include soybean processors, feedlots and food processors. Out of these, the repeat customers are of prime value. Furthermore, our other important customers are our investors. Where we give considerable importance to the concerns and interest of our customers, needs of employees are also kept in consideration so that their performance helps in business objectives achievements.
This paper is designed for exploring the reasons for the success of Four Seasons Hotels and Resorts in Paris (Four Seasons). Four Seasons Hotels and Resorts is Canadian based international leading operator of midsized luxury hotels. Four Seasons has enabled guests to maximize the value of their time with providing high-quality and truly personalized service. Four Seasons was able to succeed with their unique strategy of dealing with cultural differences, unique corporate culture, and strategy of human
This report will look over all the business and marketing decisions made during the past 10 years of Allstar as a company. The group's objectives were to increase Allstar’s stock price, capitalize in new market opportunities by expanding our product line with new products, increase the net income maintaining it positive, and also increase our market share. These objectives were measured by different actions and factors, such as brand awareness, consumer satisfaction, brand perception, reports purchased market updates and our performance summary – where we could find values and information on the company, such as sales force spending, promotional spending and net income.
In the marketing world, before releasing a product onto the market a company would carry out research in all spectrums to investigate the targeted audience. Once market research is completed, marketing or advertising is carried out so that the targeted consumers can purchase and the company receives an earned profit from sales. Marketing is the management process responsible for identifying, anticipating and satisfying customer requirements profitably (Chartered Institute of Marketing, 2009). Marketing strategies need to tick off consumer needs and demand. Companies follow a set of marketing strategies to be able to achieve their set mission goals. Strategies like segmentation, targeting and positioning of the market is used to analyse the
When it comes to providing customer service, customers want quality, assurance and their demands met. Companies have a commitment to give good customer service. GE (General Electric) is ranked one of best companies that provide excellent customer service. Their commitment, training and quality to the customers for decades is how they gotten to the top. Meanwhile, AOL is ranked as one of the worst companies that provide poor customer service. There rude deposition, unethical guidelines and disgraceful quality is why they are going out of business.
Our product is a consumer product, the Crossfire 5.0. The Crossfire 5.0 is an athletic shoe with interchangeable soles, suitable for most sports. The shoe is made with mesh for easy breathing and features a high ankle for support. The side presents the logo for easy identification of the shoe. The Crossfire 5.0 allows athletes to use the same shoe for both training and in season work. The sole is easily switched with two push buttons on the side that lock the sole in place. Having this option will keep the number of shoes that athletes have to own to a minimum and allow them to adapt to many different situations.
Understanding customer’s needs simply have to do with the business finding out exactly what the customers are buying, when they are buying it and how much of it they are buying it. Businesses must ensure that they keep up to date with developing new products that meet the needs of the customer to keep them purchasing. Businesses must also create new market opportunities by researching possible products that could potentially do well for the customers.
For a successful firm, having a good research to realize the customers need is very important. Qualitative research and quantitative research are the main method to collect information and data from customers for making firm’s decision. However, there is a different between qualitative and quantitative which used in different part of projects. And they both have advantages and disadvantages in the process and the conclusion which may lead to incorrect decisions.
I have evaluated six encounters with a variety of industries; they are all from the service sector. A service sector business is one in which the perceived value of the offering to the buyer is determined more by the service rendered than the product offered.
This paper will look through marketing in Fishy Foods, its environment, customers , segmentation, targeting and position before making a proposition for the future.
The customer experience: It’s the customer’s judgement and answer to their participation and exchange throughout the service process and its outputs during the steps of their journey.
CE 2.1 This episode covers the Preliminary Product Design (PDR) of group project titled as ‘PET Gateway’, conducted in the second year of my degree. This project was performed in KDU, Malaysia with the assistance of other three members in our group. It took four months to accomplish the project. Being a member of my group I was assigned specific tasks such as formulating a Survey & Questionnaire. I did analytical research on Marketing of Product, Customer & Demand. I have also planned the Creative Design of Product for the product assigned in the Project Development module of engineering course. I was occupied with the title of Marketing and Creative Director in this project. A pet door can be rarely found in Malaysia, but in the United States & Europe almost every pet owner has it. The pet doors out there in households is usually a small hole place in the bottom of the door. The material used is plainly a piece of rubber flap. This rubber flap will be lifted when the pet goes through it. The main purpose of having a pet door is to allow ones pet to enter in and out of the house without opening the entire door. But the problem with that is that any pet or animal can enter in. This product will allow only specific pets enter and exit the house electronically. With this, pet owners around Malaysia do not need to fear of stray cats or dogs entering their homes. This electronic pet door will open and close only for the pets with the specific
In an ideal situation, customers would not have to wait for the delivery of products and services. However, in the real world, organizations cannot always match exact capability and demand; therefore, waiting is frequently inevitable while purchasing, especially in service marketing, as service firms can barely inventory their “stock” for sale at a later date (Lovelock, 1992, p.154). In general, waiting in lines – known as “queuing”, happens when the number of customers arrive at a facility exceeds the capability of the system to serve them (Lovelock & Wirtz, 2011, p.260). Basically, this essay will state the relationship between queuing and customer satisfaction, as well as relationship between customer satisfaction and
Marketing is a crucial activity for the survival and success of a business. Businesses today have more marketing opportunities than ever (Bresciani & Eppler, 2010). In small businesses, marketing relies heavily on word of mouth recommendations for customer acquisition.Today’s economy, distinguished by relationships, technology, and networks, favors some of the characteristics of SMEs (Walsh & Lipinski, 2009).