Case Assignment for MindTree
Dan Wang (王丹) 12210690688
Q1.What are the key elements of MindTree’s approach to knowledge management? How effective are they?
A: The key elements of MindTree’s Approach to KM includes:
1. The way MindTree foster and build social interactions within the company. From MindTree’s value system (CLASS), the administrators have realized that employees are social creatures that wish to build and grow. Thus, they allow employees to self-organize into communities that focus upon a particular topic or aspect of the company.
2. The model in which communities are viewed or categorized in terms of their impact to MindTree. This allows the CKO to look at the knowledge community landscape from a distance, and identify
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Q2.How does MindTree create, develop, and sustain communities of practice? What role do they play at the company?
A:
MindTree is typical regarded as the “community of communities” showing that communities of practice play a very important role in the organization. It boasts of about 55 communities of which about 75% of their workforces are participating members. Communities are self-selected but carefully managed by the CKO. Community leaders are known as Champions and they are self-selected. Each community has multiple champions. However, potential Champions were required to attend a screening workshop. The community is free to meet within the allotted times given and are not scrutinized like a department or other business entity.
Communities engaged in activities such as discussion panels while covering a wide range of technical, non-technical, and role-based areas. Meetings are organized to provide members with an opportunity to interact in a face-to-face manner, aiding an avenue for brainstorming. Members who participate in these communities benefit from the exposure to market research data and customer feedback.
Given the importance of communities of practice in MindTree, a 3 level community maturity model was created to establish and stimulate the impact and influence of communities in the organization. The first level, a community of interest whose sole purpose was sharing is not supported because
They cover a range of relevant information, and provide a platform for employees to ask questions and discuss concerns with management enabling staff to offer ideas and solutions directly to managers and team members within the company. Staff meetings inform
2. The model in which communities are viewed or categorized in terms of their impact to MindTree. This allows the CKO to look at the knowledge community landscape from a distance, and identify where
Communities may be a home away from home for some members with their own terminology and varying degrees of formality. These groups are usually joined by people for different reasons, some ranging from socializing to the acquisition of a single dream the group shares. Some groups even have members who are either expert in their communities focus or are members who are eager and ready to learn. For some of these communities, this form of communication and other factors is what defines them as a discourse community. However, there are communities that share some trait of discourse communities yet they themselves are not. Due to these strict rules about what can and cannot be a discourse community can be hard to discern. Like, for instance, the
Board or Steering Group meetings to discuss strategic issues/direction. These meetings have a Chair person and the discussion and actions are recorded. Agendas and minutes
A Discourse Community is a group of people who have common goals and interest and have a
As members of modern society, individuals have come together to form a unique community. In a quote by Rollo May, he states, “Communication leads to community, that is, to understanding, intimacy, and mutual valuing.” A discourse community consists of a group of people involving in and as well as communication about particular topics. Each group may vary in different categories but they all share the same goals. The importance of sharing the same goals and values is great because it leads to the true concept of a discourse community.
Not having to go external for new associates and allowing associates to work their way up the ladder while learning the ends and outs on how Tanglewood operates. By doing so it will help the company’s culture. By working you way up associates will have a better understanding of the culture within Tanglewood.
To me, community is a group of people working, living and being in the same local area or place. The idea of a community as virtual would mean to include a community of people sharing social and common interests, ideas and goals (perhaps) via a social network. What it means for our society is that communities are connected virtual throughout society.
However, a community covers numerous issues or aspects those are closely associated with the structural formation of a community, and community needs. So, characterizing a community for building an association with an individual in the process of addressing a challenge requires precision in the identification of issues associated with the fostering or hindering of the innovation process.
A community is a group of people living in the same place while having a feeling of fellowship towards each other because of common attitudes, goals, and interests. A healthy community has attributes of membership, influence, and shared emotional connection. As Tuttle states, “it takes partnerships and collaborations to make changes to the community environment and is working to ensure to entire community lives a healthy lifestyle” (28). The membership aspect is about feeling that one belongs or are wanted. Influence is the sense that one has a say in the community issues that affect everyone and that personal opinions are appreciated. A shared emotional connection is the part of shared history or a sense of the community’s quality of
This method will help them find and appreciate possibilities together for pursuing enduring resolutions that will positively impact communities, future generations and the company. It will also ensure that both the company and the communities will always understand each other 's interests, issues, needs and concerns. Also, they support programs and institutions that contribute to building an educated and engaged workforce7. This enriches the individual’s skills and also provides skilled workforce for the company as they will be operating in a knowledge and skill rich environment.
Communities are all about groups of individuals who share something in common. This makes going on the internet seem like an odd way to find more communities, form new ones, or strengthen pre-existing ones. The internet however is full of communities. Communities can be based upon religion, location, ethnicity, an interest, or a personal matter. The internet itself is “a global distributed data communications network” (Kirmayer, Raikhel, & Rahimi, 2013, p. 166). This is what makes the internet so full of communities because communication is the key to putting multiple individuals with commonalities into communication, which is the basis of any community. Online communities differ from communities that exists off the web in a couple of
Communities are affected, and in a sense defined by, forces that affect community members and their space. The forces can range from outside organizations such as the government and large corporations … These components of the community vary infinitely, and thus no two communities are the same; even a given community is not the same over time (Cnaan & Milofsky, p. 1)
Within the Army organizations of today knowledge management plays a huge role in the dissemination of information to the unit and it’s soldiers. This is no different for the aviation unit in which I operate. This information can be found in FM 6-01.1, Knowledge Management Operations. It defines knowledge management as the process of enabling knowledge flow to enhance shared understanding, learning, and decision-making. But when the unit was surveyed about their understanding of knowledge management the results were surprising.
Hewlett Packard (HP) is a leading multinational organization providing products and services in many IT related technologies such as computer hardware and software, printers, scanners, storage devices etc. In 1995, the company decided to introduce knowledge management in its organization that will make its systems, processes, outcomes superior with organized and systematic knowledge handling and storage. HP faces severe competition and thus has to be ahead of the market using many strategies, one of which is application of Knowledge Management (KM). With over 600 business units located