preview

Mintzberg 10 Roles

Better Essays

FIGUREHEAD: the manager performs ceremonial and symbolic duties as head of the organisation; This role has to remain informed of all projects and issues at all times. Representing the organization they must be able to lead, inspire, and instill the confidence of all external or interpersonal business relationships to influence continued business opportunities for the organization. LEADER: fosters a proper work atmosphere and motivates and develops subordinates; This is one of the main functions of a manager. The manager must be responsible for those under his direction. His duties include creating the environment in which the employees work. Provides incentives and motivation to keep employees productive. As a leader he reviews the …show more content…

Delegation of these new projects with roles and responsibilities is often required. Equipping team leaders with the required authority to manage smaller projects, tasks, etc. Plus appointing project leaders or managers to assist with the efforts. DISTURBANCE HANDLER: deals with unexpected events and operational breakdowns; The manager is also the one to handle any conflicts within the teams he/she directs or with any entity related to his/her range of authority. Problems often arise from employees, vendors, suppliers, or systems. It is the duty of the manager to either delegate or handles these issues effectively, directing the team to find the root causes and temporary to permanent solutions and keep them abreast of the status. Oftentimes systems have multiple problems that can be handled by a supervisor or team leader, however there is an escalation procedure that elevates the urgency to a level where a manager must be contacted. The manager again steps in to resolve conflict with the customer or among other groups to settle disputes and bring resolutions. RESOURCE ALLOCATOR: controls and authorizes the use of organisational resources; The manager has the job of finding the resources required to complete all tasks assigned to meet the objectives and goals for each project or deliverable that needs to be performed by the team. They have to effectively schedule time, work, and the authorization to

Get Access