Through visiting employees in their departments and thank you notes, the leader builds what Studer terms the “emotional bank account,” this is important to note in the first phase. He continues by instructing leaders to “reward and recognize.” This is fulfilled by simply making certain that employees have the tools and data they need to complete their job efficiently. Simply take away the misconceptions that serve only to separate leadership from staff. Ensure that senior leadership is available and is viewed demonstrating the proper behaviors for the organizational culture.
This is a question that top levels of leadership have been battling for decades. There is no single absolute answer. From my experience, working with one hundred different people across ten different locations or offices, there are one hundred different way to effectively incite positive work ethic and emotional intelligence. The factors that come into play are the individual’s background (i.e. where and how they were raised), their age (what generation are they), their goals (both personal and professional). These are just a few to start, but the list goes on. The key though is as a good leader, we must find those buttons that trigger the outcomes we want, and start pushing
We are all leaders, as we all influence others negatively, or positively, but the important part to remember is we want to see others succeed, and help them reach their potential. Consequently, it would be more valuable to start applying everything that has been taught in this book sooner than later, as it doesn’t take long for any one of us to fall into the trap of our old habits.
All employees analyze their environment and strive to be recognized and rewarded for their hard work and dedication they put into the company, in a word they are seeking justice. Justice can be defined as a person receiving what they feel they are entitled to and if they do not receive what they deserve the situation may board on injustice. Unfortunately in today’s society justice and appreciation are not given out to all those deserving (Pinder, 1998). A major problem to address is how to keep the motivation level high in a company when the employees do not feel appreciated.
Positive Psychology studies positive emotion, positive traits, and lastly positive institutions (Authentic Happiness, 2004). Positive emotions include contentment with your past, current happiness, and hope for your future (Van, 2009). Examples of positive traits include: intelligence, integrity, compassion, creativity, etc (Vann, 2009). Positive Intuition’s include a study of the strengths that foster better communities such as justice, responsibility, civility, parenting, nurturance, work ethic, leadership, teamwork, purpose and tolerance (UPenn, 2018). In order to fully understand positive emotions this entails a focus and contentment with our past, happiness in our present, and hope for our future. We must examine tenacities, such as our capacity for “love and work, courage, compassion, resilience, self-knowledge, moderation, self-control and wisdom. (UPenn,
“Cultivate Positive Identities.” Laura M. Roberts. How to be a Positive Leader: Small Actions, Big Impact. Jane E. Dutton and Gretchan M. Sprieitzer. San Francisco: Berret-Koehler Publishers, Inc., 2014. 54-63.
When given the opportunity to do a task, the first step to ensure a desired outcome is to provide a positive attitude. A person’s attitude is capable of influencing not only one’s own performance, but also the actions of others being affected. For my Health Services Academy classes, we were recently assigned to do a project in which we had to diagnose a case study and develop an innovative treatment plan. As my group’s presentation approached, there was a specific day when all of my group members were feeling under extreme pressure and behaving in ways that they usually wouldn't. Despite my personal feelings, I managed to reassure my classmates and stay positive; consequently, everyone else’s moods seemed to improve as well. As an intern, I’d practice that same skill and contribute to a welcoming and
Forbes credits staff recognition as the “[s]ingle most influential cause of great work”. Staff recognition also creates a positive culture which increases productivity. 2 In turn, this culture improves performance. 1
Before doing this project I did not understand how it related to what we were learning in class. Honestly I never put much thought into how putting uplifting notes in a public place would affect the people who read them. But then I realized that when someone says something uplifting to me that it makes me feel good. That is what happened when I posted uplifting notes at my dad’s fire station.
Employees deserve recognition for their hard work, creative ideas and commitment to the company. “Employee recognition is the timely, informal or formal acknowledgement of a person’s or teams behavior, effort or business result that supports the organization’s goals and values, and which has clearly been beyond normal expectations” (Wiley & Kowske, 2012). It is important to show employees your appreciation for their work so they can understand how they are valued by the company. The effect of this action helps to increase employee satisfaction and productivity. Rewarding employees
Whenever someone else makes an accomplishment, small or large, they deserve all respect and recognition for their hard work. I constantly work to build others up and ensure that their efforts do not go unnoticed. John C. Maxwell, author of The 21 Irrefutable Laws of Leadership, notes that “If you are a leader, you should never forget that everyone needs encouragement. And everyone who receives it - young or old, successful or less-than-successful, unknown or famous - is changed by it.” As humans we are driven by the recognition of others, and I recognize the value of encouragement. By building others up, I have the power to assist others in their development as
By making all employees aware of our company goals and rewarding them when goals are met with either bonuses or awards. As well as having an environment that values, honesty, integrity, respect and working together in unity.
The media doesn’t help change the focus to positivity, but it does portray the general focus of the country. Out of the top 10 stories on Yahoo News in the US category on December 12th, every title gave off a negative impression. Although some of the content of the articles isn’t completely negative, the titles don’t radiate happiness or promote positivity let alone neutrality. The topics were centered around abortion, human conflict, crime, hate crime, and child death. These titles that are supposed to capture the attention of American citizens work through pain and hate.
According to Sanjay Tailor in her article How To Motivate Employees, Recognition is beneficial from time to time for the employees to hear from their supervisors how they are doing. It doesn't cost a thing to add a personal touch. A job well done deserves a pat on the back - recognition, either alone or in front of the team or other coworkers.