Starbucks Internal Capabilities

Decent Essays

Coffee has become an integral part of a daily life for most part of the population. Starbucks has become an iconic brand whenever people think of coffee and it has changed the way people consume coffee across the globe. Starbucks was first started as a retail coffee shop in the year 1971, Washington. As on November 2016, Starbucks is operating 23,768 stores across the globe & Starbucks corporation is the leading retailer for roasted and specialty coffee with stores and outlets spared across, 13,279 in the United States, 1324 in Canada, 989 in Japan, 851 in China,806 in the United Kingdom, 556 in South Korea, 377 in Mexico, 291 in Taiwan, 206 in Philippines, 171 in Thailand and 8 India and more. Starbucks aims to become the consumers favorite coffeeshop and to achieve that goal the company primarily focuses on customer services along with their satisfaction as their primary target. So, to prove that Starbucks corporation S mission, value and vision statement is, “To inspire and nurture the human spirit-one person, one cup, and one neighborhood at a time” [2]

I. Aligning Resources to Market Opportunities
Internal capabilities and limitations
Starbucks is known for its knowledgeable and skilled baristas who could get the order to you with minimal wait time. As a service providing company employees are its biggest assets and as a corporation Starbucks offer its employees wonderful benefits such as stock options, awards, rewards, health care cultural aspects

Get Access