Abstract
As the course progresses, I am presented more opportunities to understand my personality and optimally how to integrate this knowledge into my life both personally and professionally. Most importantly, I have learned no one knows why something is thought or stated; the receiver can only process what is presented void of intent, emotion, history or well meaning. This knowledge has blessed me with an enhanced ability to interface with others. Emotional intelligence and communication are the core elements of all social dynamics, no matter how elemental or intricate. I am intuitive and have always noticed facial expressions, stances, and nonverbal cues to aid me in processing receptiveness or comprehension. I understand that the
…show more content…
Ethics is a comprehensive set of moral principles that defines right and wrong; it should be the prevailing concept of how we relate, assist, and perform both personally and professionally. It is important that we as Christians remember the bible guides us and not variances of cultural acceptances. Bursk, states, “ethics is now only a question of accepting social standards, not of following a code that has ultimate validity and meaning.” (Bursk, 1964). Emotional intelligence (EI) involves the ability to carry out accurate reasoning about emotions and the ability to use emotions and emotional knowledge to enhance thought (Mayer, Roberts & Barsade, n.d.). Emotional intelligence is representative of the ability to integrate the knowledge of both cognition and intuitiveness.
Working with Others
Interaction is the fundament of how we communicate, socialize and work with others. Individuals, form teams, organizations and communities; “… an organization consists of a group of individuals – people made in the image of God and, therefore, equipped with certain gifts and personality traits that make their contributions to the organization uniquely their own. (Fischer, 2006). Effective communication is an exchange of information that conveys ideas and is crucial to communication, the avoidance of workplace politics and resolution. Life in Organizations. An
Communications between individuals is known as an interaction and as you spend time communicating with
Emotional intelligence is the ability of a person to recognize and assess their, and others’ emotions. It enables an individual to distinguish between the different sentiments they exhibit and being able to label them. The theory of Emotional Intelligence (EI) was originally developed by psychologists Howard Gardner, Peter Salovey and John Mayer. Later, a science journalist, Daniel Goleman identified and came up with five domains of emotional intelligence:
Two psychologists, John Mayer and Peter Salovey, first introduced the concept of “emotional intelligence”, or EI, in a journal article in 1990 (Goleman, 2005). It was then popularized in 1995, with the book Emotional Intelligence: Why It Can Matter More Than IQ by Daniel Goleman. Goleman posited that EI is as important, if not more important, than IQ in terms of success in academics, business, and interpersonal relationships (2005).
Communication is a process that involves the exchange of information, thoughts, ideas and emotions. There are many ways of communicating and this can be done verbally and nonverbally. We have many reasons of communicating with each other, and these are to express ourselves as well as to pass on information and knowledge. Effective communication involves verbal and nonverbal interaction.
Emotional Intelligence as defined by Satterlee in Organizational Management and Leadership: A Christian Perspective is “the ability of an individual to detect emotional cues and adapt his or her feelings and behaviors accordingly. Emotional intelligence consists of five dimensions: self awareness, self management, self motivation, empathy, and social skills.”
Emotional Intelligence (EI) is defined, as a subset of social intelligence that encompasses an individual’s ability to perceive emotions, comprehend the emotions of oneself and others, generate emotions to assist cognition, and regulate emotions in a way that promotes emotional and intellectual growth (Mayer & Salovey, 1997; Salovey & Mayer, 1990). Individuals who possess higher levels of EI have
Emotional intelligence (EI) or emotional quotient (EQ) is the ability…or capacity of individuals to realize their own emotions and the emotions of those around them to use emotional information to guide thinking and behavior appropriately.
Communication is the conveyance and flow of ideas from one person to another. The exchange of information takes place through letters, words, symbols and nonverbal behaviors. It involves the transmission of ideas from the sender to the receiver. Communication is effective only if the receiver fully understands the transmitted information. Many problems and failures occur in organizations due to poor communication. Objective and goals fail due to misunderstandings in the organization. Effective communication provides a chain of understanding to all participants in the organizational framework. It promotes the flow of information both vertically and horizontally.
With the accordance of Mayer and Salovey, I would initiate exploration of the complex concept of emotional intelligence in its two simpler components; emotion and intelligence. Emotion is the sense of feeling derived from one’s circumstance, mood or relationship with others. Intelligence is the ability to acquire knowledge and skills. Definitions of EI should link these two terms in some way to provide a valid definition (Mayer and Salovey 1997). As such the ability to acquire knowledge of other emotions and the skills to act accordingly could be considered as a simplified version of
Emotional Intelligence (EI) the ability to recognize various emotions and how to manage them in social situations. This ability can vary between different people depending on their personality. One can determine emotional intelligence based on four traits; Self awareness, self management, empathy, and social relations.
Interpersonal communication is the process of creating social relations between at least two people involved in a process of interaction. The interpersonal communication, can be defined as the process by which information is exchanged and understood by two or more persons, typically in order to motivate or influence behavior. The process of communication happens when two people interact each other, putting themselves one in the other. The interaction involves therefore a merger of mutual roles, and mutual empathy skills. The objectives of interaction are interconnect with one another, the full ability to anticipate and provide behave according to their needs one and another.
The ability to express and control our own emotions is important, but so is our ability to understand, interpret, and respond to the emotions of others. Psychologists refer to this ability as emotional intelligence. According to the Cambridge Dictionary online, Emotional Intelligence (EI) refers to the ability to perceive, control and evaluate
Emotional Intelligence is defined as a ‘type of social intelligence that involves the ability to monitor one’s own and other’s emotions, to discriminate among them and to use the information to guide one’s thinking and actions’ (Salovey and Mayer, 1990: 189). According to Goleman (2001), ‘emotional intelligence comprises of 4 key components which are, Self
To begin, the basics of emotional intelligence are crucial to understanding the foundation from which humans refer to on a daily basis for interacting in society. Emotional intelligence suggests that humans hold the capability to identify, interpret, understand, manage, and response to emotions in ways to enforce positive relationships, establish good communication, empathize, and address conflict within social networks. Humans begin learning this upon entering life, as emotional intelligence determines the ways that humans behave and intermingle with the environment. The degree of intelligence varies among people: those with a high emotional intelligence are able to recognize their own emotions and other emotions in addition to a sort of magnetic draw that pulls others toward them. This is because people with high emotional intelligence know how to better relate to, understand, and help others. Consider a group
To some persons, emotional intelligence is defined as study which looks for human cognitive abilities beyond traditional academic intelligence, (Zeidner et al., 2004). Researchers have categorized their definition based on the either an ability model or mixed model. Based on the Mandell and Phewanti (2003)’s ability model, “emotional intelligence is defined as a set of abilities that involves perceiving and reasoning abstractly with information that emerges from feelings” (p. 389). Studies of John D. Mayer and Peter Salovey (1997) have supported this model stating that emotional intelligence is defined as “the ability to perceive accurately, appraise, and express emotion; the ability to access and/or generate feelings when they facilitate thought; the ability to understand emotion and emotional knowledge; and the ability to regulate emotions to promote emotional and intellectual growth” (p. 35). In addition, Mayer, Salovey, and Caruso (2004) gave the definition of the emotional intelligence as “the capacity to