The Importance Of Emotional Intelligence In The Workplace Conflict

871 Words4 Pages
Introduction This project will describe how emotional intelligence and understanding personality types are important for developing relationships with employees, vendors, customers as well as owners or stakeholders. Next, it will examine the extent to which you believe that personality profiles can help to reduce workplace conflicts through understanding how and when to use certain techniques to communicate with people. In addition, it will describe the types of personality conflicts with coworkers based on the personality assessment completed for this assignment. Finally, it will describe a time where I experienced a personality conflict and address how I handled that conflict. Importance of Emotional Intelligence Meisler & Vigoda-Gadot (2014) noted emotional intelligence is a tool that affords a person the ability to accurately perceive, appraise, and express emotions from others as well as having a higher self-awareness, which allows for a better reaction to the personality and emotions of coworkers. Emotional intelligence is an important tool in both your personal life as well as your business life as it allows a person the insight of knowing when and how to alter our emotions and reactions to fit the circumstances we find ourselves. For example as parents we begin teaching our children emotional intelligence at a very young age through example as well as allowing them to feel their emotions, harness those emotions, and use those emotions to work out a solution
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