The issue Retronics faces is characterized by the conflict between CEO George Latour, a seasoned executive with impressive engineering credentials, and the talented new marketing director Shelley Stern. In a one-on-one meeting, George shares his dissatisfaction with the quality of Shelley’s work, and Shelley tells George that that she has not performed up to his expectations because she feels that he is micromanaging her. Moving forward, George must figure out a way to manage Ms. Stern and assure that the quality of her work is acceptable without micromanaging her. I The first alternative for George to consider is to adopt a more achievement-oriented leadership style. This would require George to set challenging goals, have high expectations for Ms. Stern and display confidence that she will assume responsibility and put forth extraordinary effort by limiting his input and trusting her decisions. George must understand that by stepping into the job duties of others, he encroaches on the independence of employees and effectively disempowers and demotivates them. Shelley has been increasingly disengaged and unmotivated, and it is because George’s consistent scrutiny and input has decreased the ownership and commitment she feels for her work, and the responsibility she felt for her results. She was tempted to call in sick and miss work, because she felt since George would inevitably make several changes; he should just do the work himself. By adopting the less hands on
The industry is in the sinking market as sales are declining for the last two years. Gilcrist must avoid re-establishing the company in a sinking market, but to make innovation and change. She should invest her marketing budget into the power boat segment of the industry and expand the company or even move the company to a different location. The challenge for Gilcrist will be to stimulate employee creativity and tolerance for change due to her new directorship as president.
During the conversation between Ron Davis – the relatively new general manager of the machine tooling group at Parker Manufacturing and Mike – a plant manager who reported to Ron, Ron had violated some principles of supportive communication and supportive listening. First of all, Ron had violated Descriptive and Problem-Oriented principles. For example, Ron expressed his thinking and opinion about what Mike did and stated Mike’s personalities: “I think you’re too chummy with some of your female personnel” or “I think you’re creating a substandard impression by not wearing a tie” and “Having things in
As a result Dr Brownlow decided he needed to develop his senior staff by sending them on a training course, he chose Brenda Frame and Judith Smythe for this training. Richard believed the problems lie not with his style of management but by the lack of leadership and management by Brenda Frame and Judith Smythe. Brenda and Judith implemented there ideas but Richard and Fred Windows were negative about it saying that it was just a fad as they had been on these courses and knew more about management and leadership and gained nothing from the courses. Brenda who normally would issue instruction as a manager does, turned herself into a leader my taking on board other ideas from her colleagues and creating working parties to make the working of her department run more efficiently and smoothly. She included Richards’s project staff into her working groups but he was unhappy about this even after Brenda protested and Richard adamantly refused to yield on this matter. Also at the start of the year Richard decided to off load several tasks to his three projects team leaders Ian Campbell, Carole Devlin and Joanne Cassidy. Richard only believed that Carole had the necessary experience and commitment to take on the extra work load issued and he did not consult his other staff nor did he explain the job role that it entailed.
Shirley also showed signs of a task-orientated leader. Apparently, Shirley believed that she would get results by keeping the team busy running drills and closely monitoring them from the bleachers (Cohen, 2000). “Structured, task-oriented leaders, believe that they get results by keeping people constantly busy, closely monitoring employee actions, ignoring their personal issues and emotions, and urging them to produce at ever-higher levels” (Bethel University, 2011). Task-oriented leaders keep their people busy and they do not take the time to get involved with any individual issues. Evidently, consideration was not in Shirley’s vocabulary, she gave the
Learning experiences influencing her personal development into leadership include the years worked as a clinical nurse on the stroke unit. Recognizing the leadership skills of her unit director inspired her to consider pursuing management
1. Describe the main challenges faced by brand managers Marcilie Smith Boyle and Allison Warren. Of what relevant trends should they be aware?
In describing the two different jobs, Mae adopts the view of the technological determinist by outlining the work environments’ amenities and resources emphasizes the change in the lack of technology from her old job to the greater amount in her new position in the Circle. Rather than focusing on other potentially responsible external agents that a social constructivist might argue, Mae reveals how technological presence contributes to her overall perception of a company as innovative or not, much like a technological determinist would. Similarly, many business advertisements in America in the early twentieth century, “using the psychological concepts of association and suggestion...encouraged people to believe that technology, broadly construed, shaped society rather than the other way around...such technological pitches constituted a form of technological determinism that embedded itself deeply in popular culture” (Smith 13). Through the voice of Mae, Eggars mimics the way in which many individuals in America overgeneralize an area’s quality by attributing it solely to technological access based off the false notion of technological determinism.
The vision was very customer focused. The customers loved the vision and what it would entail for their business. They bought into the vision readily and were very enthusiastic about it. Charlotte had taken over the responsibility of communicating with clients while the other managers handled internal communication. Since the original vision of brand stewardship was Charlotte’s, I believe she did a better job of it than the other managers.
As nurse manager Barbara is responsible for managing the staff, scheduling and budgeting for the unit. Her staff includes twenty-five registered nurses and eight patient care assistants (PCA’s). The unit is known for its culture of confrontation, blaming, and favoritism. The staff is dissatisfied, unmotivated, and not functioning as a team to deliver quality patient care. In Barbara’s first month she has lost two RN’s and due to a hiring freeze at EMU Barbara was not able to replace the positions. The unit is short staffed, stress levels are high and employee morale is low. Barbara meets individually with twenty or so staff members and comes to the conclusion that no one is happy and she has a lot of work to do. There are multiple groups that Barbara has identified issues with and she must come up with an action plan to manage the discrepancies. She has found issues in downward management which involves senior nurses, newer nurses, and patient care assistants, and in upward management including administrators and physicians,
CoolBurst is a conservative company which undermines creativity in an effort to maximize production and control. The company values its traditional culture, has a “if it’s not broken, don’t fix it” philosophy, and does not view innovation as a normal part of business. By not capitalizing on the ingenious creations by Sam Jenkins and Carol Velez, CoolBurst missed the mark of the changing needs of its current and potential customers, and lost some of its market share to competitors. Its’ structure, culture, policies and practices, reward
George had brought in new investments for the company after his inauguration. After 16 months, the company’s revenue did not reach a satisfying level and the market share started to decline as competitions became more intense. George was very nervous and worried about the figures and he had no ideas of how to change the company’s fortune. On the other hand, Shelley Stern, the marketing director came into the company by the way of the chairman, Pete Dmitrijevich. George was asked by Pete to train and coach her since she had great
George has exhibited ongoing micromanagement in his professional relationship with Shelley. This has had a negative impact on Shelley, she has lost morale, become confused about her role, giving her a heavier workload than necessary such as asking her to list everything she is working on and to provide two press releases a month even when there was no real news to report, for example. She says she feels George doesn’t trust her and she is becoming resentful of his behaviour. As a result this management style is having a negative effect on his role as manager. He is unable to devote his full attention to his priorities. He has created
Lisa continued to feel disappointed that Linton did not make time for her. She began feeling like a “fifth wheel.” After six weeks had passed, Benton still had no idea what her goals and objectives were. John Gabarro and John Kotter state, “If the relationship between you and your boss is rocky, then it is you who must begin to manage it.” Instead of depending on Houseworld and relying on Deborah Linton to forward Benton’s career, she should assume leadership and responsibility of her own development and find ways to understand Linton as a manager and her preferred work style to get the information she needs to progress.
Steven, a staff accountant in the accounts payable section, is confident that he knows the “ins” and “outs” of the bureaucratic organization he works in. Kristin, a new manager of accounts payable, no non-sense type of manager, Kristin was experienced and determined to perform her new assignment with the same vigor that had brought her so much success throughout her career. Steven believes people seem to gain promotions and have the opportunity to work overtime based on who likes them rather than the quality of their work. As a result, Steven who is dissatisfied with what he senses are political machinations that have influenced managerial decision making within
The housewives of today rely on innovation to produce household products with the capabilities of simplifying their jobs at home. Companies, such as Electrolux, have teams of employees assigned to the task of creating new kitchen appliances and cleaning products geared around the needs of the world that can take their company to next level in modern technology. With the fierce competition threatening the success of Electrolux, the company revamps their strategy by appointing Hans Straberg as the new Chief Executive. The strain on the company’s finances left Mr. Straberg with no choice but to