Understanding Emotional Intelligence ( Ei )

Daniel Goleman describes emotional intelligence as "the capacity for recognizing our own feelings and those of others, for motivating ourselves and for managing emotion well in ourselves and in our relationships (Goleman, 2000).” Goleman goes on to explain that emotional intelligence can be broken down into two core competencies. These competencies include personal competence and social competence. Personal

The author states, “Emotional intelligence is your ability to recognize and understand emotions in yourself and others, and your ability to use this awareness to manage your behavior and relationships” (p. 17). EQ lays the foundation for many skills, such as, time management, communication, assertiveness, customer service, anger management, stress tolerance, and many other aspects of our life each day. Although our emotions will play an eminent role in our daily life, improved EQ skills will teach us to better control our emotions and keep our emotions from controlling our actions or behaviors. Additionally, we will learn how to better interact with others and build better and stronger relationships.

Having self awareness is a significant attribute to utilize when leading/managing others, interacting in social events and making personal decisions. Having the insight to distinguish your emotions, then using that knowledge to manage your behavior and relationships is being emotionally intelligent (Bradberry & Greaves, 2009). After using the Emotional Appraisal Instrument, I learned that self-awareness is my strongest emotional intelligence (EI) skill and my weakest EI skill is social awareness (TalentSmart, Inc., 2016).

Self-Management- this is the ability of a person to have control over their emotions. The

Emotional intelligence involves the ability to perceive accurately, appraise, and express emotion; the ability to access and/or generate feelings when they facilitate thought; the ability to

As suggested in Salovey and Mayer’s theory of emotional intelligence (1990), the instrument has three categories: the appraisal and expression of emotion assessed by 13 items; the regulation of emotion assessed by 10 items; and the utilisation of emotion assessed by 10 items.

this course. I think, as a basis, recognizing different emotions and the categories on which they can fall

3. Understanding Emotions. This is the ability to determine if regarding another person, their emotions are about themselves or directed to you or in response to particular occurrence. Also means you have the ability to be aware that you’re upset at someone because you got a speeding ticket on your way to

Emotional intelligence was described formally by (Salovey & Mayer). They defined it as ‘the ability to monitor one’s own and others’ feelings and emotions, to discriminate among them and to use this information to guide one’s thinking and actions’. They also provided an initial empirical demonstration of how an aspect of emotional

Results from the EI test provided by the Institute for Health and Human Potential, a test consisting of 17 questions, show I have an "exceptional EQ." However, this result may indicate one of two realities: either I am extremely high in emotional intelligence or extremely low. These results reflect a high level of self knowledge or a complete lack of it since you must be self-aware to accurately assess yourself. It is suggested that I seek clarification from a peer, co-worker or family member in order to validate this score.

Secondly, a person with a good EQ can recognize, control and express one’s own emotions, perceive and assess other’s emotions. On the contrary, a person with a high IQ can learn, understand and implement knowledge, and possesses logical reasoning and abstract thinking. Lastly, EQ measures an individual’s social and emotional competencies or one’s ability to recognize one’s own and other person’s emotional expression. Conversely, IQ measures a person’s academic competency and reasoning ability (S, 2016)”.

Emotional Intelligence is defined as a ‘type of social intelligence that involves the ability to monitor one’s own and other’s emotions, to discriminate among them and to use the information to guide one’s thinking and actions’ (Salovey and Mayer, 1990: 189). According to Goleman (2001), ‘emotional intelligence comprises of 4 key components which are, Self

You can explain emotional intelligence to your employees as James A. Belasco and Ralph C. Stayer (1993) suggest that four responsibilities a leader must implement at all levels of an organization. They first start with, exchange possession for work to the general population who take the necessary steps. Second, make the earth where the exchange of possession can occur, where every individual needs to be in charge of his or her own execution. Third, create singular ability and capability.

Emotional intelligence is sometimes referred to as EI or EQ. In their article, Colfax, Rivera & Perez (2010) stated that “Regardless though of how it is referred to, emotional intelligence (EQ) is concerned with understanding oneself and others, relating to people, and adapting to and coping with the immediate surroundings to be more successful in dealing with

To some persons, emotional intelligence is defined as study which looks for human cognitive abilities beyond traditional academic intelligence, (Zeidner et al., 2004). Researchers have categorized their definition based on the either an ability model or mixed model. Based on the Mandell and Phewanti (2003)’s ability model, “emotional intelligence is defined as a set of abilities that involves perceiving and reasoning abstractly with information that emerges from feelings” (p. 389). Studies of John D. Mayer and Peter Salovey (1997) have supported this model stating that emotional intelligence is defined as “the ability to perceive accurately, appraise, and express emotion; the ability to access and/or generate feelings when they facilitate thought; the ability to understand emotion and emotional knowledge; and the ability to regulate emotions to promote emotional and intellectual growth” (p. 35). In addition, Mayer, Salovey, and Caruso (2004) gave the definition of the emotional intelligence as “the capacity to