Unit 1 Health and Social Care

In this essay I will be analysing the communication and interpersonal interaction that took place in various sectors such one to one interaction, group interaction and how effective these skills and other elements in the health and social care setting such as the environment was being demonstrated.

Communication in Care Settings AO1 In this assignment I will be looking at the different types of communication which are used in care settings and the factors that support and inhibit communication.

Communication is simply the act of transferring and receiving information from one person to another. We communicate for a variety of reasons such as to share information, to comment, to give instructions and to share opinions. Effective communication involves a two way process in which each person tries to understand

Introduction Health and social care settings can present a variety of barriers to effective communication and interpersonal interaction. However these barriers and environmental factors can be overcome with the use of specific strategies targeting specific barriers.

Unit | Learning outcome(s) | Assessment criteria | Questions | 501 | 1 | 1.2 | Explain how to support effective communication within own job role | AnswersWithin my job role as a Social Work Assistant for Older People it is important to have good communication skills to develop positive relationships and share information with people using services.

Unit 1 Promote Communication in Health, Social Care 1.1 Identify the different reasons people communicate The different reason people communicate is to show pain, anger, joy, love etc. It is important for people communicate so their views, wishes and information gets across. The communication could be formal or informal. Documentation and record keeping is important in the social care sector as this information may be used for legal reasons. All communications is confidential and are on a “need to know” basis. Communication between colleagues and other healthcare professionals is essential, as it ensures continuity of care. It also shows staff are aware of the current needs of the client.

Explain the role of effective communication and interpersonal interaction in a health and social care setting.

Communication is usually taken for granted in our every day to day living as we use it without thought. Good communication skills are needed in the workplace and especially with nursing staff to and from patients when giving first hand care. Good or bad communication can make there experience within the health care setting a positive or negative one and can leave a lasting impression. A good health care provider can use there communication skills to put a patient at ease with a few comforting words or gestures, a lack of positive communication in the health care setting could leave the patient feeling neglected, ignored and not valued as a patient.

P1- Explaining the role of effective communication and interpersonal interaction in a health and social care context.

P1 – Explain the role of effective communication and interpersonal interaction in a health and social care context

The role of communication and interpersonal interaction in health and social-care Introduction This assignment is centred on effective interpersonal interaction and good communication in health and social care which is achieved through the use of multiple communication methods and techniques and the analysis of how certain types of people think and communicate.

Evaluating the strategies used in health and social care environments to overcome barriers to effective communication and interpersonal interactions.

P3 Explain factors that may influence communication & interpersonal interactions in health and social care environments.

Defining what communication means in this context is also important to understanding how a healthcare worker uses emotional intelligence to establish effective discourse with a client. Communication is much more than just words and encompasses intrapersonal, interpersonal and observational skills which are critical when communicating with a client. With this in mind, it could be

Communicating involves nonverbal and verbal actions and behaviours where a shared meaning is created between two people and the intended message has been correctly deciphered by the receiver according to Higgs et al. Communicating within a health care environment is a very important factor in terms of efficiently caring for