Unit 1 Health and Social Care

In this essay I will be analysing the communication and interpersonal interaction that took place in various sectors such one to one interaction, group interaction and how effective these skills and other elements in the health and social care setting such as the environment was being demonstrated.

Explain the role of effective communication and interpersonal interaction in a health and social care setting.

The different reason people communicate is to show pain, anger, joy, love etc. It is important for people communicate so their views, wishes and information gets across. The communication could be formal or informal. Documentation and record keeping is important in the social care sector as this information may be used for legal reasons. All communications is confidential and are on a “need to know” basis. Communication between colleagues and other healthcare professionals is essential, as it ensures continuity of care. It also shows staff are aware of the current needs of the client.

AnswersWithin my job role as a Social Work Assistant for Older People it is important to have good communication skills to develop positive relationships and share information with people using services. I also need to be able to communicate well with client’s families, carers, colleagues and other professionals. I use several different forms of communication within my job role.Interpersonal skills are those skills that enable me to interact with another person, allowing me to communicate successfully with them. Good communication skills are vital for working in Health & Social Care

P1- Explaining the role of effective communication and interpersonal interaction in a health and social care context.

There are many things which can affect access to complementary therapies. The ones I will be explaining are:

Understand own responsibilities, and responsibilities of others, relting to health and safety in the work setting.

P4 Explain strategies used in health and social care environments to overcome barriers to effective communication and interpersonal interactions.

In this assignment I will be looking at the different types of communication which are used in care settings and the factors that support and inhibit communication.

P1 – Explain the role of effective communication and interpersonal interaction in a health and social care context

P1 Explain the role of effective communication and interpersonal interaction in health and social care

Evaluating the strategies used in health and social care environments to overcome barriers to effective communication and interpersonal interactions.

Communication is simply the act of transferring and receiving information from one person to another. We communicate for a variety of reasons such as to share information, to comment, to give instructions and to share opinions. Effective communication involves a two way process in which each person tries to understand the view point of the other person. Moreover, communication is a cycle because when two people communicate they need to check that their ideas have been understood. Good communication involves the process of checking, understanding, using reflection and active listening. Effective communication is highly important for the health and social care sector. If professionals use effective communication then it could help them to focus on fulfilling the needs of service users. There are several theories of communication that can be applied to a health and social care environment.In this assignment we will explore two theories of communication in health and social care.

There are several of communication techniques used in health and social care settings. Effective communication is essential to provide quality care service to service user.

Communicating involves nonverbal and verbal actions and behaviours where a shared meaning is created between two people and the intended message has been correctly deciphered by the receiver according to Higgs et al. Communicating within a health care environment is a very important factor in terms of efficiently caring for clients and creating an optimistic outlook. This is evident as most complaints and complications relate to poor communication within a workplace. Higgs et al. states that three of the key communication approaches include self awareness, empathy and emotional intelligence. Emotional intelligence, one of the key approaches to communication in a health care setting, is a fundamental part of communication. Intelligence was