Unit 203 Business Essay example

1251 Words May 31st, 2013 6 Pages
Unit 203

Unit 203- work in a business environment 1.1 describe what is meant by diversity and why it should be valued

Diversity can be differences in race, heritage, customs, belief systems, physical appearance, mental capabilities; etc Diversity should be respected and valued because nobody is completely the same as anyone else, even within the categories above. People tend to reject what is different. We must value our diversity in order to work together.

1.2 describe how to treat other people in a way that is sensitive to their needs

You should treat everybody equally. Treat people how you would like to be treated by other people. To be sensitive to people’s needs you have to first find out what their needs are for
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* Take on board constructive criticism and act upon it. * Asking for help in areas that you are unsure of within the business organization. * What other peoples way of doing things and you will be able to learn from them.
2.1 describe the purpose of benefits of confidentiality at work

Confidentiality at workplace is important because it shows that there is trust between yourself and your colleagues. At the beginning of your employment you will sign a contract of confidentiality to make sure what is said in the office doesn’t leave the office. Also it is part of the database protection act. The benefits of confidentiality are that you know whatever is said within the office environment treated with the strictest confidence and also it means you are able to have a level of trust within the office and also with your colleague.

2.2 describe requirements for security and confidentiality in an organisation

The requirements for Security and confidentiality in the organisation are that if you have any work with clients/colleagues personal information then you shouldn’t leave them in view for other people to see as this could lead to fraudulent activity or discrimination against that person. The organisation must remain professional at all times and must never disclose too much information. If annual income sheets are disclosed within the office
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