1.0 Introduction
Who’s Cookin’ is a catering business that launched in 1975 that serves customers with great food and service for their event needs. Operating in 5 different locations in South East Brisbane, the business is looking to expand to 10 different locations across other cities in the near future. Who’s Cookin’ has however been gradually declining over the past few years as the business is obsolete when it comes to customers wanting efficient and time-saving solutions when ordering for catering services. The business have manual cashiers that take a lot of time to use for cashiers, and have no reliable resources to store data of orders when filing. In order for the business to improve and update, a bank loan of $100,000 has been applied from Who’s Cookin’ to transform the business with 21st century technology to potentially own the latest Information and Communications Technology (ICT), Information Systems (IS), and Computer Based Information Systems (CBIS). This enhancement will allow Who’s Cookin’ to have digitalized cash registers, computer devices for storing important business data, fund local TV advertisements, and even sustain funding a website and phone application for customers to order online. The business will run more time efficiently if the company technology was improved. It would also increase productivity and improve customer satisfaction overall.
2.0 Business Background, Organisation Strategy, Objectives and Competitive
This discussion is on a food production company which is divided into two groups: Those that prepare and serve food and those that produce and distribute food, equipment, and services needed by food providers. The most common example of the first group food staffs are Restaurants employ who manages 60% of the work to be done within company. The former includes staffs, hosts, and busboys. The latter includes chefs, cooks, managers, and dishwashers. Fast food restaurants limit their employ to food preparation people, managers, and cashiers. The trend of food trucks adds a mobile
I feel for the project to be successful the team should stay on track with our deadlines and stay within the budget. Kudler Fine Foods has a precise timeline that needs to be met and has a definite budget to keep. The project will be successful if we stay within plan that has been set. The team will be in charge of programming, implementing, handling the design, training, and supporting of the system. By giving customers a physical reward for shopping with Kudler Fine Foods, customers all more likely to shop with Kudler more often. The primary expenditure of the system will be outweighed by the gain of frequent shoppers and fresh new customers. The market research on this project has proved that the profit will exceed the project possibility. The program is anticipated to be a
Smith Systems Consulting has been at the forefront of the Information Technology Services and Consulting industry since it was founded in 1984. Their driving vision has been to provide the absolute best to their customers in all aspects of services and prices at rates that are affordable. They believe they can do this because they employ the best in the industry. Their simple approach to customer service has been that if they take care of their customers and employees, then everything else will take care of itself. This straight forward approach, while packed full of energy and meaning, has proven to not be sufficient in delivering the absolute best to
A1. Viability of Product or Service: Spice King is an Indian Cuisine and Sweets restaurant located in Renton, WA. Their current site, www.spicekingrenton.com, could use some work to increase their web imprint and bring more business to the company. The restaurant is located within a small ethnic grocery shopping mart on a side street in Renton. The restaurant is frequented by the local shoppers but offers so much more than just a quick lunch. They offer a range of Indian food and desserts and offer delivery and catering. Delivery and catering orders are primarily done via phone call. Customer feedback shows because of current site deficiencies, few orders are
The following paper is about a company that is at the top level of their industry in selling their products and services. The background of this company describes about what kind of company this is and the types of products and services it provides to their customers. This section also includes the recent performance of this company and the varying aspects of what their target customers and whose is the competition.
Based on the case narrative presented for Brew City Rentals, I believe the company needs to resolve multiple issues that exist with the current Information System. Currently customers complain about long check out times due to employees having to enter information in multiple spreadsheets. These complaints could lead customers away from the company and push them towards their competitors. Brew City Rental also has issues managing inventory and tracking rentals. This is demonstrated when customers are often charged incorrect late fees and cannot find movies which are marked as in stock. This will also cause customer satisfaction to go down and will potentially decrease revenue. Brew City Rental is experiencing new competition
This memo will discuss ways that technology can be used to improve this organization’s performance. Additionally, it will consider the optimal methods for expanding the business’s online presence to include online sales. This will include information on how to incorporate intelligent systems and security features to guarantee that customers’ interaction with the new system will be positive. This memo will also analyze this business’s current and anticipated technology and information systems and provide option for other technologies or information systems that will be beneficial for the company. In discussing these options, information will be included to show how the options will advance or improve the business and enhance our customers’ experience.
In this case study “Kerr Deliveries” is a service oriented organization. They are doing courier service. The purpose of this case study is to solve the problem as an IT expert. Without information technology it is really difficult to develop the business. This modern era is about globalization. Company should adopt different system for their business to stay safe in the right track. Robert Kerr is a successful delivery company based on NSW since 1995. I am working as his assistant. In this report i will recommend which computer to buy for the
Technology is having an impact on businesses such as Tesco due to the ever changing nature of its uses such as the self-service tills that have been installed over the last several years in stores and new and updating security systems. Tesco needs to keep up-to-date with how it is constantly evolving and also must be efficient in its use as to not allow issues to arise with it.
Demo’s BBQ is a small family- owned business which sells premium brisket and pulled pork sandwiches accompanied by a wide variety of slaws to top your sandwich. Demo’s BBQ currently runs with 8 employees, these employees face a variety of scheduling challenges as most of them are soldiers working second jobs, add to this that at times some of these employees are in the filed or even deployed overseas. The intent of this plan is to focus on ways the company can grow not only in regards to the business itself, but also in regards to customer relationships as well as with developing and implementing new products and opening new store locations.
As a result of SKM’s efforts, John Fruehwirth, a principal at Allied Capital, was considering an injection of $20 million worth of mezzanine debt/growth capital in E-bar. Fruehwirth was aware of the fact that a restaurant with significant growth opportunity like E-bar could either be the next Cheesecake Factory, or flop and take the debt injection along with it. E-bar has shown initial success in California, but Allied’s investment committee needed to evaluate if this continued success can be applied outside the state. Areas of main concern included if the E-bar concept was sufficiently strong to visit and be a nationwide brand or if it had been merely a “California concept.” And in the case of success, would Allied Capital be able to meet is underwriting standards? Based upon the Black-Scholes formula and the financial information provided in this case, it is recommended that a current stock price of $6.18 be used and the warrant agreement be increased to 3.9% of total shares outstanding to yield an IRR of 18%. This report will support and examine E-bar’s ability in generating the required return on invested capital from Allied Capital and conclude by providing a recommendation on the deal alterations based on Allied Capital’s needs. The next section examines AC’s due diligence on E-bar’s growth potentials and the industry it operates in.
Define the Issues Chef’s Toolkit has exhausted all of their financial resources trying to develop their product. The owner, Peter Jeffery, is seeking external investment to fund the launch of his product, and the potential investor, Dale Reid, has asked for projected financial statements for the company’s pessimistic, expected, and optimistic projected sales for the first year of operation ending July 30, 1995. Analyzing the Case Data Fragmented information was given in the case, along with a balance sheet and a production schedule for the expected sales of 10,000 units. There was no statement of cash flows, income statement or any information about their cash account or their accounts payable
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What are factors influence to customer purchase behavioral? How is good management system impact to employee performance delivery high quality service?
Such companies have to deal with multilayer transactions with different stakeholders like customers, merchants and banks. Improved IT infrastructure will help in enhancing the speed of the transactions and can improve the profit figures