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- Formulate the action(s) necessary for customer knowledge management. I Gathering superior customer knowledge saves a firm the effort of codifying it. II Accumulating customer knowledge facilitates efficient investment decisions by a firm. III Customer information is transformed into knowledge through systematic organisation and analysis by a firm. Choose one correct option. (a) Both I and II (b) Both II and III (c) All of the listed choices (d) I only.WHICH OF THE FOLLOWING IS NOT A WAY TO IDENTIFY AN OPPORTUNITY? a.Trying out alternative uses of existing products b.Observing trends c.Solving a problem d.Finding gaps in the marketplacePlease watch video before answering question Link: https://youtu.be/RSkWqI7M3Ts Question: Describe the benefits and concerns of marketing on the Internet. The following video describes what internet marketing is. Some businesses only use internet marketing for their marketing. Take at a look at the video, and share your thoughts.
- 12.Which of the following best describes the advantage a brand offers it's customers (i.e. why a brand is important to its customers)? Be sure you think about the advantage of a brand — not necessarily the product. Group of answer choices The brand is something customer thinks about all the time. As a result, it doesn't matter what kind of product the brand has made before, they'll buy anything from a brand. A brand always makes a customer feel better about themselves. Customers rely on brands to make their shopping decisions easier and to be more confident about their choices in purchasing products/hiring services.6- Which of the following refers to the process of the company to convince customer to buy? a. People b. Relationship marketing c. Positioning d. Packaging3 All of the following are the components of user-centred success factors of e-government except: Select one: a. assistance/support b. usefulness and website design/visual appeal c. All other answers are correct. d. multichannel e-government service usage. e. ease of use/usability
- Sub : EconomicsPls answer very fast.I ll upvote correct answer. Thank You29- Services are intangible and that is a problem for service marketers because customers cannot touch or feel service. Which of the following is MOST effective in overcoming intangibility? Group of answer choices use virtual reality to let customers get a feel for the service use robots or automation technologies offer monetary incentives to customers offer money-back guarantee 30- Department stores are those retailers who Group of answer choices heavily discount prices to undercut other form of retailers lack enough salespeople on the floor, so service is extremely limited carry a broad variety and deep assortment of merchandise carry a wide range of products, each with a limited selection of merchandise 31- Unlike advertising, public relations Group of answer choices is considered a human resource function converts mass media advertising into direct marketing supports promotional efforts by generating free media attention should not be considered part of the…Which of the following is an example of a KPQ? A. How many products were sold last month? B. What is the average customer satisfaction rating? C. How many followers do we have on social media? D. All of the above
- Touch points in the CRM domain area are does not include O a Web O b. Face-to-face O c. Phone Od. Where the customer feels upset and touchy about some comment by salesman10-The organizations to understand the customer behavior they use ? a. Online marketing O b Product samples distribution . C. Customer Feedback d. Products and services Promotions.Which of the following is true of usage-rate segmentation? a. Heavy users often change their preferences. b. Categories of products do not vary with the product in user-rate segmentation. c. It groups potential customers on the basis of their personality, motives, and lifestyles. d. It may include former users, potential users, first-time users, light or irregular users, medium users, and heavy users.