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- In the article 19 Strategies to Get More Feedback, which of the following is not a reason to get customer feedback? a. to stop reoccuring problems. b. actionable feedback guides better business decisions. c. to identify 'at risk' customers. d. to change your customer's perceptions. Note:- Do not provide handwritten solution. Maintain accuracy and quality in your answer. Take care of plagiarism. Answer completely. You will get up vote for sure.A survey carried out by CareerBuilder a few years ago found that 70% of hiring managers and human resources professionals said they had found information on social media that caused them not to hire the job applicants, but what qualifies as a valid reason? Les Rosen, founder and CEO of Employment Screening Resources, said that investigating a job candidate's social media accounts helps employers look inside the person's head to see who the applicant really is. "But," he added, "if you use social media profiles incorrectly, a world of privacy and discrimination problems could arise." What did Rosen mean? Is it ethical for recruiters and hiring managers to peruse a candidate's social media profile during the hiring process as part of a pre-employment background screening, or are recruiters taking candidate research too far and invading people's privacy? Should employers go to background screening firms to conduct social media checks and assemble a report on the applicant's online…You are providing your services to online shop of garments. You are a caretaker and it’s your duty to deliver dresses to the customers. You are well aware of customer’s psyche. One day Mr. Smith ordered an expensive dress, wore that dress and returned the dress saying that the size of dress didn’t match his size. You knew that this is not a genuine reason of rejection. You thought the fraudulent element is confirmed as Mr. Smith acted the same way in past years. You decided to write a bad news message to him.Write a letter of rejection to Mr. Smith keeping in mind your purpose, your image, your company’s image and future sales of your products.
- Answer it 1 hour typed answer I will give good feedbackPlease do not give solution in image formate thanku. Alumni employee management can benefit firms by Multiple Choice a. disengaging former workers from the company. b. keeping former employees connected with the company. c. opening up a list of poor former workers to avoid. d. motivating current employees to leave the company.A social media plan should be monitored after it has been implemented because social media campaigns can be fluid. Question 5 options: True False
- Part A- Multiple- Choice Questions (Attempt all Questions) Tick or Circle the most appropriate response Information is_______________________ Data collected about concerning some fact or circumstances Knowledge communicated or received concerning some fact or circumstance Verbal communication between states None of above One of the information collection methods is............... Client or customer survey Market studies Newspapers & Journals All of Above Information must be_________________ Accurate Correct and significant Puff None of above ______________ is a type of information gathering tools. Application forms Computers Contracts All of above Business technologies include______________ Newspapers, journals and surveys Computers, emails, internet, telephone, fax and so on Telephone conferencing and video conferencing B and C ___________ are commonly used in retail stores? Magnetic strips…Assume you are a customer relationship manager for a company. Imagine you want to change the company's current social media strategy. How do you define your target audience on social media?3. Which example of unethical behavior is most likely to result in servers punishment such as termination? a . Excessive use of social media during work time b. Use of hospital email for personal communication c. Acceptance of item of nominal value from a vendor d. Falsification of employee time sheet
- A college friend of yours approaches you about an idea to start an online reputation management firm. One tactic the firm would use is to threaten those posting negative reviews and comments about your clients with a libel lawsuit unless they remove their posting. Should that fail, your firm would generate dozens of positive postings to outweigh the negative posting. What would you say to your friend about her idea?Which of the following is NOT an impediment to imitation:a. Customer loyalty.b. Expired patents.c. Intangible barriers.d. Ownership of inputsWhich of the following is true about social mediameasurement tools?a. Most companies use quantitativemeasurements.b. Companies should use the same measurements for online as for offline businessactivities.c. There are generally five types of social mediameasurement.d. Social media cannot be measuredquantitatively.e. Most companies use qualitativemeasurements.