In terms of services marketing, why is it important for customers to see Mike Boyle working out and supervising trainers at his gym facilities every day?

Q: What are Value-Added Services? Give examples with regards to Offering and Extranet Service.

A: A service provider can be stated as the vendor that offers technical solution services to the…

Q: Though goods and services are both types of products, they present different marketing challenges.…

A: Marketing aims at creating awareness about a firm's offerings which can be products or services, or…

Q: Describe post-sale service arrangements the firm does or should provide?Explain how the firm’s…

A:

Q: ompany description for a bakery with Amazon go shopping facility.

A: Baked bakeshop is a modest, native bakeshop in the US run by a mother-daughter team. Desserts,…

Q: Why is service quality more difficult to define than product quality? Explain with examples.

A: Product quality is nothing but the collection of all the characteristics of an item that give to its…

Q: What is De Mar’s product? Identify the tangible parts of this product and its service components.

A: De Mar's product is plumbing, heating and air conditioning company. The tangible parts of this…

Q: What is supply chain management and why is it important to a company?

A: Supply chain management is a crucial factor for the success of a business. The management of the…

Q: Which degree of customer service is possible just via technical means?

A: Customer service involves assisting the customers and providing suitable solutions for their…

Q: Draw a goods and services spectrum, and determine where to place the following products along the…

A: The goods and service spectrum which is used to describe where to place the following products are…

Q: What are the traditional measures for meeting customer needs? What are the major limitations to…

A: Customer needs can be defined as the motivational and psychological factors that would trigger a…

Q: Define the ‘customer value’ and use an example to explain the customer value in detail.

A: Customers are necessary for the success of any business. The organizations are targeting the…

Q: Describe Overview of Service Design

A: Service design is the process of designing a service experience for a customer. The service designer…

Q: Give some examples of customer-routed services?

A: Customer routed services are described as the services that suits the immediate needs of the…

Q: This framework relates to the customer service system encounter.

A: Рersоnаl  selling  is  thаt  fоrm  оf  selling  where  а  sаlesmаn  tries  tо  соnvinсe  the…

Q: Does the service structure matrix include a range of services?

A: The Service Management Mechanism refers to a system built to help the customer provide their…

Q: Make a list of at least four features of a well designed service system.

A: INTRODUCTION:- The arrangement of systems and applications within an organisation that are meant to…

Q: Explain the differences between product and service quality

A: In traditional marketing, only goods and products were sold and marketed. But these days the…

Q: What are the origins of Apple and it's products/services?

A: Origin of Apple:  In 1976, Steve Jobs helped to establish Apple in his folks' home on Crist Drive in…

Q: Define what is service culture.

A: Service marketing deals with the tactics and activities employed to identify the needs of the…

Q: Explain the term General need description?

A: To successfully navigate the buying decision process, one must provide the right kind of information…

Q: Discuss how do supply chains differentiate between supply chains and services organization?

A: Supply chain management is the process of a coordinating the flow of goods along the supply chain.…

Q: List any SEVEN Dimensions of Service Quality. Also, provide an example for each Dimensions of…

A: Introduction: The term Business refers to an exchange of goods and services between the buyer and…

Q: relationship between the services process, quality, and cost.

A: Service is the transaction in which the seller provides the activities to the buyer with no exchange…

Q: How will drones impact the supply chain? Why are big retailers racing to be the first to market with…

A: Firm's are starting to use drones in the starting  phase of supply chain management for obtaining…

Q: What is the meaning of service philosophy and give an example of it

A: In economics, a service is a transaction where there is no movement of physical goods from the…

Q: what is product/service design?

A: Product/Service design refers to the set of procedures in which engineering, human skills, and…

Q: Finally, what strategies will you adopt at different stages of your product/service life cycle and…

A: Product life cycle consists of four stages:1. Introduction stage2. Growth stage3. Maturity stage4.…

Q: List down five (5) end-products & services of the Fourth industrial Revolution and give brief…

A: Fourth industrial revolution is the outcome of advanced technological upgradation in the computing…

Q: briefly discuss how the fact that the customers are internal would change the process of managing…

A: The fact that the customers are an internal part of the organisation can definitely change the…

Q: There are unique characteristics that distinguish services from products. Identify and define these…

A: A service is any benefit provided by one party to another that is essentially tangible and does not…

Q: Danube Furniture is an example of: a. Personal services b. Non-durable goods c. Durable goods d.…

A: Goods are physical products that can be used for satisfying the needs and wants of the customers.…