In your opinion, is showing anger at work everacceptable? Explain.
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5. In your opinion, is showing anger at work everacceptable? Explain.
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- 2. Jennifer dislikes her coworker, yet every morning she stops to pleasantly chat for a few moments on the way to her desk. Jennifer is using what emotional labor strategy? a) surface acting b) genuine acting c) cognitive acting d) deep acting14- Which management function is concerned with motivating employees? a. Directing b. Planning c. Staffing d. Controlling4a. What is the potential hazard in a consensual intimate relationship between two employees? 4b. What is the potential hazard in a consensual intimate relationship between an employee and a supervisor?
- 1. What are some indicators of violence that an employee may exhibit? a. What are some management actions that can be taken to help prevent workplace violence? b. How can employees protect themselves against workplace violence?3. How would Joanne's past associations with her staff impact the interpretation of this message?1. What is an AIDA plan? Explain with an example/sentence examples relating each point.
- 5. Discuss, how emotions at work effects on employee performance?Heated ArgumentsMolly Quest, 55, has been a permanent fixture at Johnson Properties, logging in 21 years of service. Two(2) years ago, she was appointed in the secretarial support for two (2) property managers in theheadquarters building.During this long service period, Molly gained a reputation among her coworkers by being a "witch" in theworkplace. In large part, this reputation came from her tendency to act as if she were the entireoperation's boss.Wendy Samikura, Molly's boss, had a heated confrontation with her. One afternoon, Molly orderedWendy to finish up some authorization forms in 20 minutes. Wendy, who was busy with some otherpaperwork, replied without looking at Molly, "I'll finish them when I get some time."Molly turned and walked back to Wendy's desk and arrogantly utter, "I said for you to do them now!"When a little bit surprised but didn't let her guard down, she stood up and leaned across the desk andfired back, "Who do you think you're talking to? I said I'd do them…18- Mr. Shamsudeen has many years of sales experience in Saudi Arabia. However, the company (Hero Marketing LLC) he manages is currently experiencing high resignation from his sales team which he cannot control. In this context, how could you determine ONE of the uncontrollable reasons for employee turnover in the company. a. Higher aspiration b. Faulty training c. No proper supervision d. No proper motivation
- 7. What is designated as a psychological state in Hackman and Oldham's job characteristics model? a) creativity b) motivation c) engagement d) meaningfulnessMake a script n how to respond effectively and appropriately in this scenario. 2) A guest calls you at the front desk. She is very annoyed. She tells you that she has been sick and can't have the air conditioning on. She always turns it off. but the room attendant turns it back on when she cleans the room. The guest says that she left a note for the room attendant asking her to leave the air condition off, but when the guest got back to her room tonight, the air conditioning was on again.-Describe various causes and effects of work related stress. ANSWER IN NOT LESS THAN 600 words.