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- 1. What are the advantages and disadvantages of extending Maura Currier’s leave?2. If you were the human resource director, would you grant her request? Explainyour answer. The Medical Leave Problem (FMLA)Maura Currier has been working for ComputerTech for four years as a lead supervisor.During the past two years, Currier’s mother has needed frequent medical attention forher diabetes. Being the only child, Currier has helped her mother, Jane Currier, as oftenas her work schedule would allow. Unfortunately, during the past two years, hermother’s condition has worsened.With the passage of the Family and Medical Leave Act (FMLA), Currier asked the firmfor, and was granted, an unpaid leave to care for her mother in accordance withcompany policy (see the policy in Exhibit 4.9). The agreement stated that Currier couldmiss work every Friday for 60 weeks rather than take off 12 straight weeks. At the endof 60 weeks, Currier returned to work full time and immediately began missing work tocare…Imagine you are the HR manager at a company. You need to hire three (3) new people. One employee will work at the front desk as a customer service assistant, and the other two (2) will work on the production line. Give at least five (5) places you would recruit for each position and explain why each place would be a viable option. Write a one (1) page paper in which you: Select at least five (5) places you would recruit for a customer service assistant and at least five (5) places you would recruit for production line workers. Explain why each place you selected would be a viable option for recruiting employees. Format your assignment according to the following formatting requirements: 1. Typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides. 2. Include a cover page containing the title of the assignment, your name, your professor’s name, the course…Carol Jones wanted her business to increase sales by 50 percent over the next five years. To do this, she must hire three more people. She wanted to determine how to evaluate these people, so she lists their job specifications and develops job descriptions. She also listed where these employees would work and what training they would require. What management functions is Carol performing, and how do they apply to this scenario?
- The Prime Manufacturing Company is a garment factory that employs about 1,250 employees of varied skills. About 75 percent are women who are mostly in the production department. Men employees are assigned in the maintenance department and as operators of machines used in the garment production. Women are mostly in sewing department, packaging and quality control. Mr. Rod Santos was hired to head the HR department. Prior to his assignment at Prime Manufacturing Company, Rod was in a construction firm, a medium-size organization. His main concern was preparing the payroll and handling employee’s record. The Human Resource Department is composed of 5 employees, a payroll clerk, a personnel assistant and two supervisors and Mr. Rod Santos as manager. The record of Rod Santos in his academic achievements is quietly satisfactory. His bachelor’s degree is in the field of Engineering. Performance in the previous employment is quite satisfactory. The construction company of his previous…The Prime Manufacturing Company is a garment factory that employs about 1,250 employees of varied skills. About 75 percent are women who are mostly in the production department. Men employees are assigned in the maintenance department and as operators of machines used in the garment production. Women are mostly in sewing department, packaging and quality control. Mr. Rod Santos was hired to head the HR department. Prior to his assignment at Prime Manufacturing Company, Rod was in a construction firm, a medium-size organization. His main concern was preparing the payroll and handling employee’s record. The Human Resource Department is composed of 5 employees, a payroll clerk, a personnel assistant and two supervisors and Mr. Rod Santos as manager. The record of Rod Santos in his academic achievements is quietly satisfactory. His bachelor’s degree is in the field of Engineering. Performance in the previous employment is quite satisfactory. The construction company of his previous…The Prime Manufacturing Company is a garment factory that employs about 1,250 employees of varied skills. About 75 percent are women who are mostly in the production department. Men employees are assigned in the maintenance department and as operators of machines used in the garment production. Women are mostly in sewing department, packaging and quality control. Mr. Rod Santos was hired to head the HR department. Prior to his assignment at Prime Manufacturing Company, Rod was in a construction firm, a medium-size organization. His main concern was preparing the payroll and handling employee’s record. The Human Resource Department is composed of 5 employees, a payroll clerk, a personnel assistant and two supervisors and Mr. Rod Santos as manager. The record of Rod Santos in his academic achievements is quietly satisfactory. His bachelor’s degree is in the field of Engineering. Performance in the previous employment is quite satisfactory. The construction company of his previous…
- Software developer Lukas Biewald had a problem at the office. He needed an army of temporary workers to tackle a simple but huge task that couldn’t be automated. However, he had neither the time nor the budget to work with a conventional temp agency to engage the workers Instead, Biewald turned to Mechanical Turk, the online labor force operated by Amazon, for his temp workers. At Mechanical Turk, for about $2 an hour, employers can hire large numbers of freelancers (called “turkers”) for a variety of menial tasks. There was just one drawback, though: Biewald needed the work to be accurate, and he didn’t have time to monitor the quality of the output he would receive. Biewald’s unmet need—for someone to assure an accurate, efficient labor force for his assignment—sparked the idea that eventually led him, in 2007, to found Dolores Labs: a business that, you could say, was born out of necessity. San Francisco–based Dolores Labs serves as a…Mr. Abdullah works as a sales team leader supervising 10 staff in his sales region. As part of his responsibility, he has to fill a form about each staff he supervises. In this form, he has to give feedback on the performance of the staff during the last 1 year.This form belongs to which of the following HR sub-function? A)Recruitment and selection B)Performance appraisal C)Job analysis D)Job evaluationMs. Nazia works in the HR department of a national company. Her responsibility is to welcome newly hired staff, provide them information about company history, values, and ownership. She also arranges a physical tour of the facility and arranges interaction between newly hired staff and existing staff.Which of the following functions is performed by Ms. Nazia? A)Placement B)Induction and orientation C)Recruitment D)Performance appraisal
- Eye4Customer is a 3-year-old call centre. It has launched Performance Appraisal system recently. Being the HR Manager, you are required to set three SMART performancegoals each for the following positions: a. Training Manager b. Recruitment Manager (Please write the Answer of a and b in maximum 300 words each)Which exempt status of executive, professional, or administrative jobs is the case. Is the job exempt or non-exempt? Why or why not? Cheryl Wiley was promoted from auto damage appraiser to auto damage adjuster after being employedwith Auto Insurance for three years. In her former position as auto damage appraiser, she worked atone of Auto Insurance’s drive-in locations inspecting damaged cars that remain in drivable condition.She performed this job under close supervision and all of her work had to be approved by thesupervisor. The job was considered non-exempt and Wiley received overtime pay whenever sheexceeded her required work hours.In her new position as auto damage adjuster, Wiley had responsibility for “assessing, negotiating, andsettling automobile damage claims.” She spent a majority of her time appraising damaged vehicles andestimating repair costs, but also negotiating and settling claims with body shops over repair costs andwith claimants over total loss vehicles. An auto…Chuck is a newly promoted supervisor of a large call center. He is tasked by his manager to devise a customer service training and testing manual for new and existing workers. How would he define customer service? If Chuck were to write a training manual on CUSTOMER SERVICE what would that look like? : Problem Solving Definition What role does problem solving have in customer service? What is effective problem solving? What problem solving strategies and techniques do professionals use? How would one gain this knowledge and learn from this experience?