Select the best answer for the question. 4. A supply chain consulting firm offers by its nature OA. customer-routed services. OB. self-service. OC. co-routed services. OD. provider-routed services. Mark for review (Will be highlighted on the review page) << Previous Question Next Question >>
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- 1.Purposiveness related to scientific investigation refers amongst others to a. It is based on solving problem, follows a step-by-step logical, organized method b. The fact that an investigation has a clear theoretical base. c. The probability that our estimations are correct d.The situation in which research is focused on solving a well?identified and defined problem 2. Help make certain decisions depending on customer profile, can be classified as a. descriptive study b. causal study c. exploration study d. explanation study 3. When the topic under investigation is very complex, can be classified as a. descriptive study b. causal study c. exploration study d. explanation studyCASE # 2: THERE IS ONLY SO MUCH REVENUE THAT COFFEE, LATTES, AND PASTRIES CAN BRING IN, SO STARBUCKS PERFORMED SWOT AND QSPM ANALYSIS AND DECIDED TO SPEND MILLIONS ON THREE NEW STRATEGIES: (1) PROVIDE BEER AND WINE, (2) PROVIDE EXPANDED LUNCH AND DINNER MENUS, AND (3) PROVIDE ADVANCED MOBILE ORDERING.SEVERAL KEY FACTORS THAT ENTERED INTO THIS DECISION WERE: (1) THERE HAVE BEEN LONG WAIT TIMES FOR CUSTOMERS TO GET SERVED AS MANY OF ITS LOCATIONS, (2) COMPANY BUSINESS HAD FALLEN OFF 30% AFTER MORNING BREAKFAST, AND (3) PANERA BREAD, ATLANTA BREAD AND DUNKIN DONUTS WERE EXPANDING THEIR MENUS AND GROWING REVENUE 15% FASTER THAN STARBUCKS.STARBUCKS FIVE-YEAR STRATEGIC PLAN IS TO DOUBLE ITS U.S. FOOD REVENUE TO MORE THAN $4 BILLION, WITH WINE AND BEER ALONE ADDING 1 BILLION IN 2015.STARBUCKS NEW FOOD ITEMS INCLUDE TRUFFLE MACARONI AND CHEESE, PARMESAN CRUSTED CHICKEN SKEWERS, BACON-WRAPPED DATES WITH BALSAMIC GLAZE, ARTICHOKE AND GOAT CHEESE FLATBREAD, AND CHOCOLATE ESPRESSO, CHAMPAGNE, AND…Q1) solve the following mcqs a) At Khaleej Corporation, managers drew up a three-stage plan as they prepared for layoffs. First, they warned employees several months ahead that layoffs were inevitable. Soon thereafter, they held on-site presentations at all locations to explain to employees why the layoffs were needed and to provide as much information as they could about what employees should expect. Represents an example of?" Provide assistance to displaced workers Help survivors thrive Both A & B More Communication is significant b) "An army officer gives his directions on a certain task, his cadets are compelled to follow his instructions. This is an example of ___. " Expert Referent Reward Legitimate c) _____ is the person who serves as one of the key persons in managing change initiatives. Change agent CEO CFO CIO
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- Required: 1. Identify the key problems and issues? 2. Proposed realistic solutions or changes (3 or more) 3. Recommend specific strategy for accomplishing the proposed solutions.Please no written by hand solutions QUESTION 10 10. "Enter our competition and you could win your share of R500 online shopping voucher for yourself AND a R10 000 voucher towards a Women's empowerment NGO of your choice!" Mrs Jacobs entered the competition above at Mr Price and won a R500 voucher. With R500, she can either buy a handbag, a pair of shoes, a pair of jeans or jacket. She already has a jacket, and she does not want new shoes. She would like a pair of jeans but decides to buy a handbag. What is her opportunity cost? a)R500 voucher. b) Handbag C)Pair of shoes. d)Pair of jeans.McDonald’s introduced, between 2015 and 2016, a new gourmet burger service called “Create Your Taste” (CYT) where customers were able to choose all ingredients of their gourmet meal which would be delivered as a ‘table service’. Which generic competitive strategy was deployed in this case? (Multiple answers possible) a.Focused differentiation b.Focused low-cost c.Low-cost provider d.Best-cost provider e.Broad differentiation
- 13) Corporate strategy asks which of the following questions? a) Which business should we be in? b) Why should we exit a particular business? c) Both a and b d) Neither a nor b3. In establishing a successful customer relationship and stay competitive in the market, Amazon should take care of the following. Elaborate both areas in detail. a) The required changes which meet the expectation of the customers.1. Formulate recommendations and solutions for Ardene for consideration by industry client.2. Outline advantages and disadvantages of each solution.3. Identify potential obstacles both within and external to the organization and strategies to overcome obstacles.4. Evaluate the role and various forms of outsourcing. Company selected is Ardene