Tom Harrington loved his job as an assistant quality control officer for Rockingham Toys. After 6 months of unemployment, he was anxious to make a good impression on his boss, Frank Gold. One of his responsibilities was ensuring that new product lines met federal safety guidelines. Rockingham had made several manufacturing changes over the past year. Gold and the rest of the quality control team had been working 60-hour weeks to troubleshoot the new production process. Harrington was aware of numerous changes in product safety guidelines that he knew would affect the new toys the company was producing. Gold was also aware of the guidelines, but he was taking no action to implement them. Harrington wasn't sure whether his boss expected him to implement the new procedures. The ultimate responsibility was his boss' and Harrington was concerned about moving ahead on his own. To cover for his boss, he continued to avoid questions that he received from the factory floor, but he was beginning to wonder whether Rockingham would have time to make changes with the Christmas season rapidly approaching.  Harrington felt loyalty to Gold for giving him a job and didn't want to alienate him by interfering. However, he was beginning to worry what might happen if he didn't act. Rockingham had a fine product safety reputation and was rarely challenged on matters of quality.      which of the following 3 things you think Tom Harrington should do and why: (1) request authorization from his boss to implement new safety guidelines (2) mind his own business so as not to overstep his authority since his boss hasn't mentioned anything about the new guidelines to him (3) send an anonymous message to the operations manager who supervises Gold

Management, Loose-Leaf Version
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ISBN:9781305969308
Author:Richard L. Daft
Publisher:Richard L. Daft
Chapter10: Designing Organization Structure
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Tom Harrington loved his job as an assistant quality control officer for Rockingham Toys. After 6 months of unemployment, he was anxious to make a good impression on his boss, Frank Gold. One of his responsibilities was ensuring that new product lines met federal safety guidelines. Rockingham had made several manufacturing changes over the past year. Gold and the rest of the quality control team had been working 60-hour weeks to troubleshoot the new production process.

Harrington was aware of numerous changes in product safety guidelines that he knew would affect the new toys the company was producing. Gold was also aware of the guidelines, but he was taking no action to implement them. Harrington wasn't sure whether his boss expected him to implement the new procedures. The ultimate responsibility was his boss' and Harrington was concerned about moving ahead on his own. To cover for his boss, he continued to avoid questions that he received from the factory floor, but he was beginning to wonder whether Rockingham would have time to make changes with the Christmas season rapidly approaching. 

Harrington felt loyalty to Gold for giving him a job and didn't want to alienate him by interfering. However, he was beginning to worry what might happen if he didn't act. Rockingham had a fine product safety reputation and was rarely challenged on matters of quality. 

 

 

which of the following 3 things you think Tom Harrington should do and why:
(1) request authorization from his boss to implement new safety guidelines
(2) mind his own business so as not to overstep his authority since his boss hasn't mentioned anything about the new guidelines to him
(3) send an anonymous message to the operations manager who supervises Gold

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