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- 38. ______________ is a means to an end of business performance and results, so it should be designed so as to help accomplish business objectives. a. Organization chart b. Organization goal c. Organization system d. Organization structure 39. Which of the following is the style of leadership where subordinates are frequently consulted by the manager on wide ranging problems and are allowed sufficient freedom to communicate with the leader? a. Authoritarian b. Paternalistic c. Democratic d. Laissez-faire39. Which of the following is the style of leadership where subordinates are frequently consulted by the manager on wide ranging problems and are allowed sufficient freedom to communicate with the leader? a. Authoritarian b. Paternalistic c. Democratic d. Laissez-faire1. Give five ideas about the demonstration of non-verbal communication, listening actively and appropriately, or practice of good customer service skills. 2. What e relevance between the proverb, “Leaders are always taken as role models” and the importance of leadership skills at work? How does it relate to our real-life situation?
- 26. Leaders of a company are concerned that there will be many obstacles to the change process. They are especially concerned about managing resisters and ask the managers to look for that behavior in employees. As a manager, which behavior can be influenced with resistant employees? A.They are anxious about learning new information and processes to do the same job B.They misunderstand the reason for the change due to poor communication. C.They assume that the change may be harmful but necessary. D.They fear the unknown and gaining more responsibilities in their current role.Consider you are given the task of supervising the event of university "spring food festival " a.Discuss how you as a leader ensured aneffective communication both inside and outside the university? b. Use of types of power as leader of the group and how you used controlling through out the event supervision .explain in detailsEach student was responsible for developing a set of interviews or dialogue points to provide for the leader prior to their virtual meeting and/or phone conversation. Each student should set up a minimum of three meetings, one of which can be, with the leader’s permission ask questions about their leadership at work, in the community, and or family. The analysis should include the leaders: • Leadership philosophy • Vision and goals for the organization • Conflict management techniques and suggestions • Methods for establishing and building trust • Methods for empowering others.
- Which of the following are true? a) Strategic leadership is the capability to understand the complexities of both the organization and its environment and to lead change to achieve and maintain a superior alignment between the organization and its environment b)Female leaders are not necessarily more nurturing or supportive than are male leadersc) A strategic leader works to improve both the current and future alignment between the organization and its environmentd) Virtual leadership and face-to-face leadership require the same leadership and communication skills16- Creating a culture that sets apart from other is Group of answer choices a. Development of collaborative skills b. Model collaboration c. Developing something unique for your business d. Executive sponsorship 17- Which of the following fosters teamwork Group of answer choices a. laying ground rules b. promoting ownership c. setting smart goals d. all of these 18- In order to work well together, teams should Group of answer choices a. trust each other b. communicate secretly c. pursue individual goals d. observe uniformity of ideas 19- Ensuring everyone a role they own in the effort is the act of Group of answer choices a. Caring b. Commissioning c. Communicating d. Contrasting 20- Lateral thinking happens during Group of answer choices a. Caring b. Commissioning c. Communicating d. Contrasting1. Nodding and saying "uh huh" when someone is telling you something are ways of displaying __________ skills. A. interpersonal B. goal-oriented C. micro-level D. macro-level 2. Which form of communication marks the longest phase of communication history? A. Written B. Electronic C. Print D. Oral 3. Telephony is a form of broadcasting. True False 4. Being a good leader requires you to make all the decisions. True False
- 14- Which one of the following is true? a. An organization structure only exist in the informal organization b. An organization structure is characterized by activity-authority c. An organization structure is not required in the formal organization d. An organization structure does not help in accomplishing business objectivesIdentify a true statement about passive followers in the context of Robert Kelly's basic styles of followership. A. They are the yes people of organizations. B. They are highly likely to become experts in mastering the bureauticals that can be used to protect them. C. They require constant direction because they lack innovative and a sense of responsibility. D. They are often seen as cynical, negative, and adversarial by leaders.1)Developing relationships, working together and establishing and implementing systems and procedures are examples of: Select one: a.pre-emptive proactive action b.Causes of conflict c.Visible positions d.Signs of conflict 2)Attribution theory is the process through which people interpret their own behaviour. Select one: True False 3)Written communication is most effective where: Select one: a.There is need for a permanent record b.The chain of communication is as short as possible c.Managers are fully informed and able to discuss work issues clearly and consistently. d.Opportunities are provided for questions