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Which of the statements is untrue
a Customers want to be treated as part of a whole and the same, without differentiation
b Customers know exactly what they want, and demand products just the way they want them
C Customers want flawless service, and to be treated less like a number and more like individuals
d Customers expect individualized, interactive and sophisticated approaches to CRM
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- Directions: Read each statement carefully. In a separate sheet of paper, write TRUE if the statement is correct and FALSE if the statement does not fit the description 1. A customer is a person or organization that transacts with a business person or business organization to buy goods or services for monetary or other valuable considerations. 2. Customer Relationship Management can take on many forms-salespersons assistance, product delivery, technical advice, help desks, or other means. 3. Companies can best manage customer service quality by establishing service objectives with specific and measurable targets. 4. Customer service is a process of managing an organization's interactions with current and future customers. 5. By Knowing the value or worth of its customers, a company can focus its resources in attracting and keeping the "right" type of customers. 6. The customers are the lifeblood of any business. 7. The business is the one responsible for sealing the deal with customer.…1. Referrals and Recommendations are usually private, but the upvote and like button can be considered a public form of recommending a. True b. FalseWhich of following is correct? (a)The value chain explains why an entity has a competitive advantage; (b) The value chain examines how an organisation has a competitive advantage; (c)It provides answers on how an organisation elects to compete; (d) It helps an entity to determine the steps to be taken beat its rivals on price
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- Company G Competitor analysis. The competitor analysis report is a detailed investigation into your close competitor(s) and your firm. Use the Competitor Analysis Report (Appendix) format to do an analysis of your firm's own competitive situation. Your grade includes a consideration of the thoroughness and usefulness of your graphics, but not the "fanciness." I really don't care if you do some graphs by hand, as long as they are neat and get the key point across. If any of the questions in the Competitor Analysis Format are not relevant, just give a brief sentence explaining why. (For example, if you have never competed in Private Label, you may just state briefly why you do not participate in private label and why you consider the trends in that market not relevant for your firm.) Remember that graphs are an excellent format for condensing complex information into a meaningful format. Be thoughtful about how to best highlight the points of interest for each component of the…Requirement You are the Strategic Manager- Mark Operation (Marketing) investigation Trading Platforms 1. Request information from THREE other departments (See table above) that could assist in your investigation. Please specify both the TYPE, and specific CONTENTS of the report you are requesting (Unit 3 types of output) The type of outputs are: Projection, Query respnses Special Reports decision analyses Summary and Exceptions report Detailed report, List Example of answer layout a)Department- Research Science & Analytics (R&D) Type of output: Special Reports (Decision Analysis): As the Manager of Market Operations in the Marketing department, I would request a special report from the Research Science & Analytics department to provide a comprehensive analysis of the current cryptocurrency market trends. This report should be geared towards decision analysis, helping us make informed choices about our marketing strategies and user engagement initiatives.…In a parameterized report, users can: A.) drill down to more finely grained information. B.) create their own reports based on custom queries. C.) view overall firm performance data. view data according to different D.) dimensions of the data.
- A service provided delivering packages to a locker for customers to pick up at their convenience is an example of: Question content area bottom Part 1 A. hybrid office. B. passive contact. C. active contact. D. front office.Which of the following is NOT a Strategic objective? a. A bigger market share b. A more diversified revenue base c. Better e-commerce and internet sales capabilities than rivals d. Superior on-time deliveryThis assignment will require you to research, discover, analyze, and write a complete Business Report. "FIRST IN-N-OUT BURGER OPENS -- Harry Snyder introduces California's first drive-thru hamburger stand in a space barely 10 square feet at Francisquito and Garvey in Baldwin Park. Every day before dawn, Harry visits the meat and produce markets to pick out fresh ingredients, which he prepares by hand. Meanwhile, his wife Esther diligently takes care of all the accounting for the new restaurant at their home right around the corner. It's been a few years since then, and In-n-Out Burger is now a favorite of millions. Your Team Research Project is designed as a business case study to improve the operations of this very successful company. (Note: With instructor approval, your team may change the focal company of this project, as long as you maintain the intent of the project.) Your report will contain these elements: Company Background (Past, Present, and Future) Current Business Model…