BuyFind

Automotive Technology: A Systems A...

6th Edition
Jack Erjavec + 1 other
Publisher: Cengage Learning
ISBN: 9781133612315
BuyFind

Automotive Technology: A Systems A...

6th Edition
Jack Erjavec + 1 other
Publisher: Cengage Learning
ISBN: 9781133612315

Solutions

Chapter
Section
Chapter 1, Problem 10RQ
Textbook Problem

In a large new car dealership, the individual who oversees the operation of the service department, parts department, and body shop is the .

  1. service manager

  • service director
  • shop foreman
  • parts manager
  • Expert Solution
    To determine

    The individual who oversees the operation of the service department, parts departments and body shop in a large new car dealership.

    Explanation of Solution

    A service director performs the duty of overseeing the operation of the service department, parts departments, and body shop. His work is to maintain the coordination between these departments and to ensure maximum efficiency.

    The other performs functions like:

    Service manager: A service manager mainly handles the complaint and concern of the customer in a dealer shops...

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