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Automotive Technology: A Systems A...

6th Edition
Jack Erjavec + 1 other
ISBN: 9781133612315

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BuyFindarrow_forward

Automotive Technology: A Systems A...

6th Edition
Jack Erjavec + 1 other
ISBN: 9781133612315
Textbook Problem

Normally, whose job is it to greet the customer and complete the repair or work order?

  1. service manager
  2. parts manager
  3. automotive technician
  4. service advisor

To determine

Whose job is it to greet the customer and complete the repair or work order?

Explanation

Service advisor: The common link between the customer and the repair work technician is the service advisor who work is to greet with the customer and updated him about the work done by his technicians in the dealership.

Service manager: A service manager mainly handles the complaint and concern of the customer in a dealer shops...

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