Fundamentals of Information Systems
Fundamentals of Information Systems
8th Edition
ISBN: 9781305082168
Author: Ralph Stair, George Reynolds
Publisher: Cengage Learning
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Chapter 1, Problem 2.2aCS
Program Plan Intro

Technology that a book store can use in making its loyalty program stronger to retain customers.

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Consider an e-commerce Web site that normally runs seven days a week, 24 hours a day, generating an average of $10,000 per hour in revenue from customer orders. Experience has shown that:  - the site becomes unavailable due to operating systems failure five times a week.  - At each operating system failure, the site is unavailable for 2 hours. - In addition, the company estimates that upon a failure, it would spend $5,000 on advertising to counteract the negative publicity from such an incident.   Calculate SLE, ARO and ALE (Show the calculation).
Suppose a business person launches new cinema at Islamabad and ask his team to develop a ticket system for box office. He assigns some requirements about system that how should it work. The requirements are such a way that there are only '5' number of box office windows in the theatre. Each window can have at max '20' number of people waiting in line. To start with, only one window is opened. If the number of people waiting in line in that window exceeds 20, then the next window is opened and people can join the line in that window. Likewise, if both the first and second windows have n number of people waiting in each queue, then a third window is opened. This can go on until the maximum number of windows w is reached. Let us assume that once a window is opened it never closes. A new window is only opened if all open windows are full. Each person can buy only one ticket. So, the system should not allot more than one ticket per person. Let us assume that the system issues one ticket…
Case Study:Consider an online shopping website that maintains a shopping cart. A user can search productsand place order and can make payment for it either online or cash on delivery. If a user placean order of amount RS 2500 or above he gets home delivery of the product for free, otherwisehe has to pay Rs 250 extra for home delivery. There are different types of users based onmembership Guest User (No membership), Gold User, Platinum User. Guest user doesn’t getany discount, Gold user gets 5% off on every product, Platinum User get 7.5% on everyproduct.   Question No. 2: Draw Activity diagram for the case study above ? Question No. 3: Draw Class diagram for the case study above. ?

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Fundamentals of Information Systems

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