Loose-leaf For Operations Management, 1e
17th Edition
ISBN: 9781259148408
Author: Cachon Associate Professor Dr., Gerard; Terwiesch Associate Professor, CHRISTIAN
Publisher: McGraw-Hill Education
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Chapter 1, Problem 5CQ
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To determine: Whether the given statement is yes or no.
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There are four hotels competing with otherwise very similar products on the dimensionsof price ($ per night) and amenities (measured by the number of *s awarded by customer reviews).Hotel A: price = $200 per night; rating: ***Hotel B: price = $150 per night; rating: ****Hotel C: price = $300 per night; rating *****Hotel D: price = $80 per night; rating **Which of these hotels are on the efficient frontier? You may select more than one answer.
An efficient system can be ineffective and vice versa.
Select one:
a. True
b. False
A manager wants to determine the number of containers to use for incoming parts for a kanban system to be installed next month. The process will have a usage rate of 88 pieces per hour. Because the process is new, the manager has assigned an inefficiency factor of .23. Each container holds 58 pieces and it takes an average of 70 minutes to complete a cycle. How many containers should be used? (Round up your answer to the next whole number.) Number of containers As the system improves, will more or fewer containers be required? multiple choice
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- Eakins Enterprises makes model boats, and it is switching to a lean manufacturing process. At one assembly area, Eakins is using one part container that holds 240 parts, and it wants the output to be approximately 80 finished parts per hour; they also desire a 20 percent safety stock for this part. How fast will the container have to make it through the system to accomplish this? Do not round intermediate calculations. Round your answer to two decimal places.arrow_forwardWhich of the following explains how Best Buy adds value by acting as a distributor for electronics, when people can go to liger Direct or Newegg.com and cut out the middle a) Best Buy adds value by providing time utility. Consumers can get in, find what they need, and get out. To that end. a drive-through concept is currently being developed. h) Best Buy adds value by providing service utility. It's employees help customer choose the model best suited for them by giving them tips and explaining things to them, allowing customers to make informed decisions Best Buy has a stranglehold on the market because their salespeople are paid hourly, not on commission Consumers like low pressure environments. ) d) Best Buy adds value by providing place utility. People can come in and physically interact with the electronics they are considering for purchase. Sometimes this makes all the difference between *Tust looking" and "sold »arrow_forward7. Which of the following describes how well a system can scale up, or adapt to the increased demands or growth? Reliability. Flexibility. Scalability. Affordability.arrow_forward
- 9. What refers to how well a system can adapt to increased demands? Capacity planning. Availability. Scalability. Reliability.arrow_forwardRichard Lee, President of Elgin Technology Products, recently returned from a Technology Conference in downtown Chicago. As a result of talking with leaders of other companies, he is now considering establishing a tiered service system, an idea he shared with the manager of the Customer Service Department.Mr. Lee’s basic thought is to reward the customers who give Elgin Technology Products $100,000 worth of business with an end-of-year “thank you payment” that reflects a 5 percent discount on all yearly purchases. In addition, those customers would receive a commitment to next-day turnaround time on the resolution of all customer service problems. Moreover, the customers who purchase $500,000 or more annually would receive a 10 percent discount and a commitment to a four-hour resolution of customer service problems. Mr. Lee has requested that you and three other CSRs share your opinion and concerns regarding this decision. 1. Name some advantages of making the decision to use a tiered…arrow_forwardIn your dissertation research or in other real-life situations, you may discover the need to implement a new operating solution in a system that was designed around a completely different philosophy. One classic example of this situation arises when attempting to implement just-in-time (JIT), Lean, Six Sigma, or other pull solutions in an operating plant that has been designed and managed around the traditional American push philosophy. For this assignment, you will write a paper analyzing the challenges involved in implementing a solution within a system that has been designed and operated under a competing, incompatible philosophy, using the implementation of pull manufacturing in a historically push operation as an example. Respond to the following in your paper: Explain the fundamental principles of the push- and pull-manufacturing philosophies. Highlight the critical differences between these two philosophies, explaining why they are fundamentally incompatible. Describe the…arrow_forward
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