Operations Management: Sustainability and Supply Chain Management (12th Edition)
12th Edition
ISBN: 9780134130422
Author: Jay Heizer, Barry Render, Chuck Munson
Publisher: PEARSON
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Chapter 10, Problem 1CS
Summary Introduction
Case summary:
Person K is the vice-president of operations at Company J, which received a request for quote of supplying 400 units per week. Employee must be permitted to perform the task for 17 times. The actual times observed were given below:
Number | Actual time (minutes) |
1 | 2.05 |
2 | 1.92 |
3 | 2.01 |
4 | 1.89 |
5 | 1.77 |
6 | 1.8 |
7 | 1.86 |
8 | 1.83 |
9 | 1.93 |
10 | 1.96 |
11 | 1.95 |
12 | 2.05 |
13 | 1.79 |
14 | 1.82 |
15 | 1.85 |
16 | 1.85 |
17 | 1.99 |
Performance rating is 115%, fatigue allowance is given as 8%, personal allowance is 6%, and delay allowance is 2%. Workday hour is 7.5 hours and the operators would be paid $12.50 per hour for 8 hours.
To determine: The sample size for an accurate standard.
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Q15. How the performance on a task is evaluated?
Case Study Question
COMPETITION AT FAIS — QUESTIONABLE TEAM PERFORMANCE
Michael Filantino, the HR manager of Financial Advisory and Investment Services (FAIS), returned to his
office tired after a day-long discussion with the VP of human resources and the head of the project
operation. The extended meeting addressed an incident that had taken place in an off-shore project team
at a client in Cayman. The company’s reputation was badly damaged by the incident and urgent measures
were required to save the project team. Filantino believed the project team members possessed
substantial individual technical expertise, but lacked the skills to perform together successfully. Filantino
wanted to identify the mistakes made and enact processes and procesures to prevent future incidents of
this nature.
(Q.11) Mastery Assess It 4 - Question is in the photo privided below.
Chapter 10 Solutions
Operations Management: Sustainability and Supply Chain Management (12th Edition)
Ch. 10 - Prob. 1DQCh. 10 - Prob. 2DQCh. 10 - Prob. 3DQCh. 10 - Prob. 4DQCh. 10 - Prob. 5DQCh. 10 - Prob. 6DQCh. 10 - Prob. 7DQCh. 10 - Prob. 8DQCh. 10 - Prob. 9DQCh. 10 - Prob. 10DQ
Ch. 10 - Prob. 11DQCh. 10 - Prob. 12DQCh. 10 - Prob. 13DQCh. 10 - Prob. 14DQCh. 10 - Prob. 1PCh. 10 - Prob. 2PCh. 10 - Draw an activity chart for a machine operator with...Ch. 10 - Prob. 4PCh. 10 - Prob. 5PCh. 10 - Prob. 6PCh. 10 - Prob. 7PCh. 10 - Prob. 8PCh. 10 - Prob. 9PCh. 10 - Prob. 10PCh. 10 - Prob. 11PCh. 10 - Prob. 12PCh. 10 - Prob. 13PCh. 10 - Prob. 14PCh. 10 - Prob. 15PCh. 10 - Prob. 16PCh. 10 - Prob. 17PCh. 10 - Prob. 18PCh. 10 - Prob. 19PCh. 10 - Prob. 20PCh. 10 - Prob. 21PCh. 10 - Prob. 22PCh. 10 - Prob. 23PCh. 10 - Prob. 24PCh. 10 - Prob. 25PCh. 10 - Prob. 26PCh. 10 - Prob. 27PCh. 10 - Prob. 28PCh. 10 - Prob. 29PCh. 10 - Prob. 30PCh. 10 - Prob. 31PCh. 10 - Prob. 32PCh. 10 - Prob. 33PCh. 10 - Prob. 34PCh. 10 - Prob. 35PCh. 10 - Prob. 36PCh. 10 - Prob. 37PCh. 10 - Prob. 38PCh. 10 - Prob. 1CSCh. 10 - Prob. 2CSCh. 10 - Prob. 3CSCh. 10 - Prob. 4CSCh. 10 - Prob. 2.1VCCh. 10 - Prob. 2.2VCCh. 10 - Prob. 2.3VCCh. 10 - Prob. 2.4VCCh. 10 - Prob. 1.1VCCh. 10 - Prob. 1.2VCCh. 10 - Prob. 1.3VC
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