MyOMLab Principles of operations management : Sustainability and supply chain management (Book & eText Access Card)
10th Edition
ISBN: 9780134184111
Author: Jay Heizer, Barry Render, Chuck Munson
Publisher: PEARSON
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Chapter 10, Problem 34P
Summary Introduction
To determine: The percentage of time spent by the workers in working.
Introduction: Time study is the basis that helps set the standard time; it would time a sample of the performance of the worker.
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A random work sample of operators taken over a 1,158-hour work month at Tele-Marketing, Inc., has produced the following results.On phone with customer 858 hoursIdle time 210 hoursPersonal time 90 hoursThe percentage of time spent working =
A random work sample of o pe rators taken over a160-hour work month a t Tele-Marketing, Inc., has produced thefollowing results. What is the percentage of time spent working?
How reliable is the result of work sampling activity in determining working time and idle time of the operator?
Chapter 10 Solutions
MyOMLab Principles of operations management : Sustainability and supply chain management (Book & eText Access Card)
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