MyOMLab Principles of operations management : Sustainability and supply chain management (Book & eText Access Card)
10th Edition
ISBN: 9780134184111
Author: Jay Heizer, Barry Render, Chuck Munson
Publisher: PEARSON
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Chapter 10, Problem 6P
Summary Introduction
To draw: A process chart to install a memory board to a computer.
Introduction: A process chart is a type of chart that uses symbols to represent the movements and actions of people. It helps to identify the non-value added activities. Thus, it is possible to make the process more efficient by avoiding redundant steps.
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the solutions for the right side of the chart are incorrect. and I submitted three more parts of the same question.
Which tool is very useful in documenting and presenting the whole process
Select one
a control chart
b. check sheet
O c flow chart
O d. Pareto chart
e histogram
Develop a flowchart for one of the following:
a) Filling up with gasoline at a self-serve station.
b) Determining your account balance and making a withdrawal at an ATM.
c) Getting a cone of yogurt or ice cream from an ice cream store.
Chapter 10 Solutions
MyOMLab Principles of operations management : Sustainability and supply chain management (Book & eText Access Card)
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- In your own words, write down your understanding in using the technical analysis of the following: Point-and-Figure Charts Chart Formations Moving Averagearrow_forwardThe Dog Food Cereal Company fills boxes to an average weight of 30 lbs and an average range of 2 lbs. A sample size of 20 was used to assess the process. 1. What is the LCL for the R Chart? Group of answer choices -0.003 Zero 0.446 0.828 2. What is the UCL for the R Chart? Group of answer choices Rounds down to 2 2.9 Rounds down to 3.17 5 3. What is the UCL for the x bar chart? Group of answer choices The answer rounds down to 29.5 The answer rounds up to 31.5 The answer rounds up to 30.4 33.17arrow_forwardA hospital is using X bar and R charts to record the time it takes to process patient account information. A sample of five applications is taken each day. The first four week's (20 days) data give the following values: X=16 min R= 7 min The upper and lower specifications are 21 minutes and 13 minutes respectively. What is the CPK of this process?arrow_forward
- What are the most common mistakes made during performance testing?arrow_forwardThe tool that is useful in documenting the current process is: a. a control chart b. pareto chart c. check sheet d. flow chart e. simo chartarrow_forwardIdentify the key processes in the human resources department of a named company and describe how you will ensure an effective ‘quality control’ exercise of each key process.arrow_forward
- How is a crosscheck performed? Group of answer choices -An anova test -Through a chi-square test -A t-chart analysis -Adding rows across and columns down and comparing the resultsarrow_forwardUse the DMAIC steps to describe and improve the process of ordering a book from an Internet retailer. From the perspective of the retailer, what would be done in each of the steps?arrow_forwardShift in the process mean for a measured variable would be best detected by a O a. p chart P b. chart Of. a chart O d. x barchart O e. R Chartarrow_forward
- You are improving a metric called Cycle Time. This is the time taken for raw materials that go through the different internal processes and convert into finished goods. You capture one data point each day. Which control chart will you use to monitor this metric.This question is required. A NP Chart B C Chart C I-MR Chart D X-Bar R Chartarrow_forwardDetermine if this case need a p-chart, an R-chart, a c-chart, or an x-bar chart. Kate has been hired by m&m's to address a quality problem that the production facility has been facing. With Halloween just around the corner, production is in high demand for peanut m&m's. Most of the process is automated with the packages getting a mix of colors of candies. Each bag should contain 16 ounces of candy; each candy is about one-half ounce. The mix in each bag should be approximately 20% red, 20% orange, 20% yellow, 20% blue, 10% green, and 10% brown. There have been customer complaints that the company has received: -Many are complaining that the bags do not appear full and believe that they are not getting a fair measure for the money they are paying, but no one has verified this. -Several customers have complained about “too many green ones” in the package. Some have even reported counting the total number of candies and the number of green ones in a package. No one has ever…arrow_forward5. A team May redesign a process or product if : a. Measurement indicates there is room for further improvement b. New board members are appointed c. The team adds a new member d. Data cannot be collected on the processarrow_forward
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