EBK OPERATIONS MANAGEMENT
EBK OPERATIONS MANAGEMENT
11th Edition
ISBN: 8220103630726
Author: RENDER
Publisher: PEARSON
Question
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Chapter 10, Problem 38P

a)

Summary Introduction

To determine: Theminutes per day of actual room cleaning can be done by each housekeeper

Introduction: Work sampling is the technique, which helps to estimate the percentage of time that was spent by the worker on different kind of tasks assigned to him. Random observations help to record the performance of the worker on various activities.

b)

Summary Introduction

To determine: Minutes of room cleaning that the hotel requires for the present day

Introduction: Work sampling is the technique, which helps to estimate the percentage of time that was spent by the worker on different kind of tasks assigned to him. Random observations help to record the performance of the worker on various activities.

c)

Summary Introduction

To determine: Number of housekeepers required to clean the hotel for the present day

Introduction: Work sampling is the technique, which helps to estimate the percentage of time that was spent by the worker on different kind of tasks assigned to him. Random observations help to record the performance of the worker on various activities.

d)

Summary Introduction

To determine: Number of housekeepers required to clean the hotel if all the guests check out.

Introduction: Work sampling is the technique, which helps to estimate the percentage of time that was spent by the worker on different kind of tasks assigned to him. Random observations help to record the performance of the worker on various activities.

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The higher levels of the work breakdown structure (WBS) represent increasing amounts of detail while the lower levels represent broad categories of activities.   Question 18 options:   True   False
Question 12 Which of the following statements regarding PERT times is true? Pessimistic time estimate is an estimate of the minimum time an activity will require Optimistic time estimate is an estimate of the minimum time an activity will require Most likely time estimate is an estimate of the maximum time an activity will require Optimistic time estimate is an estimate of the maximum time an activity will require
Work measurement as a source of job standards includes time study and work sampling, but not the use of historical data.   Question 17 options:   True   False
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