ESSENTIALS OF BUSINESS...(LL)-TEXT
10th Edition
ISBN: 2810018710536
Author: Guffey
Publisher: CENGAGE L
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Chapter 11, Problem 12CT
Summary Introduction
To think critically about:
Typical workplace situations and the way of communication you would use.
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How do I respond to this in 100 words?
Workplace relationships are critical to the operation of a business. A person who works a full-time job is likely to spend just as much time with coworkers as they do with their family (Sias, 2009). In order to maintain a productive working environment, management must obtain order by implementing work rules regarding employee conduct which includes some type of discipline or discharge for misconduct (Holley et al., 2017). Conflict between employees can often be due to work itself or personal problems that employees bring to work (Chappell, 2006). Regardless of the cause, both workplace and personal conflict should be considered a potential cause of workplace violence (Chappell, 2006). One of the best ways to prevent workplace violence is to address the problem in an attempt to prevent employees from being violent (Chappell, 2006).
The two females would still get into trouble at work due to meeting outside of work for a physical altercation.…
Match the Skill to the Skill description.
Identifying your own
emotions and the impact
they have on your thoughts
and actions.
The ability to control
spontaneous feelings,
behaviors and urges that
you have at any given
moment.
The ability to inspire and
influence others as well as
being a team player,
effective communicator and
resolve conflicts.
The ability to understand
the feelings, concerns and
needs of others around you.
1. Self-Awareness
2. Self-Management
3. Social-Awareness
4. Relationship-Management
00
What are the casues and effects of organizational behavior. (400 words)
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ESSENTIALS OF BUSINESS...(LL)-TEXT
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- respond to these three scenarios based on what you learned in this chapter. Under what conditions (if any) do you think the following constitute sexual harassment? (a) A female manager fires a male employee because he refuses her requests for sexual favors. (b) A male manager refers to female employees as “sweetie” or “baby.” (c) A female employee overhears two male employees exchanging sexually oriented jokes."arrow_forwarda. What are some major sources for intrapersonal conflict? Group of answer choices Environmental stress Personnel differences Information redundancy Role incompatibility b. Direct behavior(s) that may accompany high stress in the workplace include: Group of answer choices Absenteeism Drug use Drinking excessively Social loafing c. Resulting absenteeism caused by a stressful work environment can be considered a "flight" reaction and may actually be a healthier reaction than staying and "fighting" the situation. Group of answer choices True False d. One example of intraindividual conflict is when a lawyer must represent a defendant who he believes is guilty Group of answer choices True False e. Herzberg's two-factor theory of motivation does not closely relate to Maslow's theory. Group of answer choices True False f. The baffling results of the Illumination studies in 1924 Chicago failed to take into account the complex human variable that…arrow_forwardRead the article below before answering ALL the questions that follow: Utilizing Emotional Intelligence in the Workplace By Kendra Cherry Emotional intelligence, sometimes referred to as EQ ("emotional quotient"), refers to a person's ability to recognize, understand, manage, and reason with emotions. It is a critical ability when it comes to interpersonal communication-and a hot topic not only in psychology, but in the business world. The term was coined by psychologists in the 1990s. Its use quickly spread into other areas including business, education, and popular culture. What Is Emotional Intelligence? Psychologists Peter Salovey and John D. Mayer, two of the leading researchers on the topic, define emotional intelligence as the ability to recognize and understand emotions in oneself and others. This ability also involves using this emotional understanding to make decisions, solve problems, and communicate with others. According to Salovey and Mayer, there are four different…arrow_forward
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