EBK CONTEMPORARY MARKETING
18th Edition
ISBN: 9780357158951
Author: Kurtz
Publisher: VST
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Question
Chapter 1.1, Problem 1LO
Summary Introduction
To discuss: The way marketing creates the value through 4 types of utility.
Utility refers to the power of services or goods which satisfies the wants and needs of the customers.
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Why is utility such an important feature of marketing?
Compare and contrast the four Ps approach to marketing versus the value approach (creating, communicating, and delivering value)
Explain the different stages of marketing process needed to create value for customers?
Chapter 1 Solutions
EBK CONTEMPORARY MARKETING
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