Essentials of MIS (12th Edition)
Essentials of MIS (12th Edition)
12th Edition
ISBN: 9780134238241
Author: Kenneth C. Laudon, Jane P. Laudon
Publisher: PEARSON
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Chapter 12, Problem 15CSQ

Explanation of Solution

“HealthCare.gov”:

  • The united states President BO’s administration had formed “Patient Protection and Affordable care Act” and it is called as “Obamacare”.
  • Healthcare.gov is used to provide health care improvement plan in the form of health insurance exchange website.
  • The website is used to assist with the sale of private health insurance plans for the people of the United States.

Problems that are encountered:

The below are the problems that are encountered by the project “HealthCare.gov”:

  • There was problem with the customer account creation; they were not able to create their own account because of the technical issue.
    • When creating account a cryptic error message was encountered when the digital identities are assigned to their enrollers.
  • The application that sends the message to the insurers contains erroneous information in it.
  • There system contained many flaws with the design structure and there was also network traffic.
  • The system does not allow more number of users accessing at the same time.

Factors that is responsible for the problem:

The below are some of the factors that are responsible for the problem:

Management factor:

  • The project does not contain a single leader supervision for its implementation rather the development of the project is tend to be coordinated by the united states centres for Medicare and Medical Services(CMS)...

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