Chapter 12.7, Problem 12.3ARQ

Explanation of Solution

The need for a process documentation standard:

In order to accomplish a business function a set of activities, repositories, roles and resources interact. This network is known as Business Process

One needs to process documentation standard because; two different software models have inconsistency and differences, which can be problematic; considering the fact especially when two different organizations with two different sets of definitions must work together. So in order to solve this problem a standard set of terms and graphical notations were created to document business processes.

Swim-Lane Layout:

In an as-is model most of the details are omitted. The process is represented in a swim-lane layout in which each role in the business process is given its own swim lane. It is useful as it simplifies the process diagram and draws attention to the interactions among components of the diagram.

The symbols in figures 12-7 and 12-8:

Fig 12.7 represents Process diagram for existing order process and figure 12.8 represents process diagram for customer credit check process.

In fig 12.7 and fig 12.8 there are five roles and hence five swim lanes are present and all activities roles are present in the swim lane.

There are two types of arrows displayed: Dotted arrows and solid arrows.

• Dotted arrows shows depict the flow of messages and data flows whereas solid arrows depict the flow of sequences of activities in the process.
• Diamonds are used to represent decisions and are basically used to represent questions which can be answered with yes or no, in which the arrows labelled yes or no exit the two ends of the diamond...