Management Information Systems: Managing The Digital Firm (16th Edition)
Management Information Systems: Managing The Digital Firm (16th Edition)
16th Edition
ISBN: 9780135191798
Author: Kenneth C. Laudon, Jane P. Laudon
Publisher: PEARSON
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Chapter 13.1, Problem 1.1CQ

Explanation of Solution

Business processes affecting business performance

  • Carter’s business process process transactions that are manual and paper based so that they could no longer keep pace with the company’s growth.
  • Carter’s followed these processes for many years so that in the mean time there is a lot of digital transformation.
  • The competition was high and the process they followed caused human errors...

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