How to handle inefficient employees in two scenarios of being soft with the employee and another scenario being a tough manager how can this employee be handled. Introduction / Case study: Case study about distribution manager in French Grains bakery, he is responsible for end to end distribution management. Drivers have a predefined responsibility of filling delivery report accurately to avoid financial losses as we as loosing on customer relationships. There is a team of 5 drivers and 1 of them is the major contributor for mistakes that happen in filling the delivery report that is about 60% of whole mistakes. Second driver contributes to 30% and Third drive contributes to 10% of the mistakes. Rest two are with no errors in filling the report. So being a delivery manager how will you handle the 1 s t employee?

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As we know personal skills development are attributes, traits, inherent social cues and communication abilities so in view of your learning explain the importance of the following in shaping the individuals personality and why? Goal setting Motivation Professionalism Stress Management Time management Communication Ownership Confidence SWOT Analysis

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Chapter 14, Problem 1SGB

Summary Introduction

To determine:

How to handle inefficient employees in two scenarios of being soft with the employee and another scenario being a tough manager how can this employee be handled.

Introduction / Case study:

Case study about distribution manager in French Grains bakery, he is responsible for end to end distribution management. Drivers have a predefined responsibility of filling delivery report accurately to avoid financial losses as we as loosing on customer relationships. There is a team of 5 drivers and 1 of them is the major contributor for mistakes that happen in filling the delivery report that is about 60% of whole mistakes. Second driver contributes to 30% and Third drive contributes to 10% of the mistakes. Rest two are with no errors in filling the report. So being a delivery manager how will you handle the 1^s^t employee?

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