Principles of Operations Management: Sustainability and Supply Chain Management Plus MyLab Operations Management with Pearson eText - Access Card Package (10th Edition)
10th Edition
ISBN: 9780134422411
Author: Jay Heizer, Barry Render, Chuck Munson
Publisher: PEARSON
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Chapter 15, Problem 1.3VC
Summary Introduction
Case summary:
The case deals about the conversion of a concert floor to a basketball court. The details about the center were given. The available crew size is given as 16. The following information is given in the case:
To determine: Whether Person C has extra personnel or a shortage of personnel.
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what if the staffing approaches followed in the majid al futtaim?
Issue: Mariana Torres was recently promoted to a management position at work. Mariana likes her job and is enthusiastic about the work. Things are mostly going well, but Mariana is having a problem with Leon. Leon is often late for work, and even though he can do a good job, he does not regularly perform to expectations. Mariana had a talk with Leon to figure out the problem. Leon said the money and benefits were both great, and the people in the department were nice, but the job was boring. He complained that he didn't have any say about how to do his job, and that Mariana was always checking up on him. Leon believes he is treated fairly because of the union, which gives him job protection. But, because everyone is paid the same, he believes working hard is a waste of time and effort. If you were in Mariana's position, how would you motivate Leon?
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You have just taken over as a Shift Supervisor at Fast Fleet Shoes Manufacturing and have a team of 30 under you. Your educational and training level is exactly what you have today.
Your teams rotate shifts every 3 weeks and there are two shifts, morning, 0700-3:30 PM and evening, 3PM to 11:30PM. You have the flexibility to move people around shifts, and you stay on the same shift, with overlap (i.e. your hours are 9-6). Two co-leads take over when you are not there and stay on shifts with their workers.
The previous supervisor was let go for cause, failure to meet quotas and leadership inability. The department's morale is very low and there is a great deal of pressure for your shift to perform.
On top of this, there is a problem with some of your employees, one is always late and the other calls in sick frequently (you can decide what factors lead to their absenteeism). The previous supervisor never did anything about this and everyone knew it was an issue. One of your co-leads has…
Chapter 15 Solutions
Principles of Operations Management: Sustainability and Supply Chain Management Plus MyLab Operations Management with Pearson eText - Access Card Package (10th Edition)
Ch. 15 - Prob. 1EDCh. 15 - Prob. 1DQCh. 15 - Prob. 2DQCh. 15 - Prob. 3DQCh. 15 - Prob. 4DQCh. 15 - Prob. 5DQCh. 15 - Prob. 6DQCh. 15 - Prob. 7DQCh. 15 - Prob. 8DQCh. 15 - Prob. 9DQ
Ch. 15 - Prob. 10DQCh. 15 - Prob. 11DQCh. 15 - Prob. 12DQCh. 15 - Prob. 13DQCh. 15 - Prob. 1PCh. 15 - Prob. 2PCh. 15 - Prob. 3PCh. 15 - Prob. 4PCh. 15 - Prob. 5PCh. 15 - Prob. 6PCh. 15 - Prob. 7PCh. 15 - Prob. 8PCh. 15 - Prob. 9PCh. 15 - Prob. 10PCh. 15 - Prob. 15PCh. 15 - Prob. 16PCh. 15 - Prob. 17PCh. 15 - Prob. 18PCh. 15 - Prob. 19PCh. 15 - Prob. 20PCh. 15 - Prob. 21PCh. 15 - Prob. 22PCh. 15 - Prob. 23PCh. 15 - Daniels Barber Shop at Newark Airport is open 7...Ch. 15 - Given the following demand for waiters and...Ch. 15 - Prob. 1CSCh. 15 - Prob. 2CSCh. 15 - Prob. 3CSCh. 15 - Prob. 4CSCh. 15 - Prob. 1.1VCCh. 15 - Prob. 1.2VCCh. 15 - Prob. 1.3VCCh. 15 - Prob. 2.1VCCh. 15 - Prob. 2.2VCCh. 15 - Why is seniority important in scheduling servers?Ch. 15 - Prob. 2.4VC
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- You have just taken over as a Shift Supervisor at Fast Fleet Shoes Manufacturing and have a team of 30 under you. Your educational and training level is exactly what you have today. Your teams rotate shifts every 3 weeks and there are two shifts, morning, 0700-3:30 PM and evening, 3PM to 11:30PM. You have the flexibility to move people around shifts, and you stay on the same shift, with overlap (i.e. your hours are 9-6). Two co-leads take over when you are not there and stay on shifts with their workers. The previous supervisor was let go for cause, failure to meet quotas and leadership inability. The department's morale is very low and there is a great deal of pressure for your shift to perform. On top of this, there is a problem with some of your employees, one is always late and the other calls in sick frequently (you can decide what factors lead to their absenteeism). The previous supervisor never did anything about this and everyone knew it was an issue. One of your co-leads has…arrow_forwardYou have just taken over as a Shift Supervisor at Fast Fleet Shoes Manufacturing and have a team of 30 under you. Your educational and training level is exactly what you have today. Your teams rotate shifts every 3 weeks and there are two shifts, morning, 0700-3:30 PM and evening, 3PM to 11:30PM. You have the flexibility to move people around shifts, and you stay on the same shift, with overlap (i.e. your hours are 9-6). Two co-leads take over when you are not there and stay on shifts with their workers. The previous supervisor was let go for cause, failure to meet quotas and leadership inability. The department's morale is very low and there is a great deal of pressure for your shift to perform. On top of this, there is a problem with some of your employees, one is always late and the other calls in sick frequently (you can decide what factors lead to their absenteeism). The previous supervisor never did anything about this and everyone knew it was an issue. One of your co-leads has…arrow_forwardWhat is importance and need for proper staffing?arrow_forward
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