OPERTATIONS MGMT:SUSTAINABILITY
OPERTATIONS MGMT:SUSTAINABILITY
2nd Edition
ISBN: 9781323751718
Author: HEIZER
Publisher: PEARSON
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Chapter 15, Problem 3DQ
Summary Introduction

To define: Loading work-center.

Introduction: Scheduling is the process of controlling and arranging the workloads of the production process using an optimized method. It is used to plan allocating human resources and machinery.

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Question Scenario: Early one Monday morning in Jamaica, Susan, a Restaurant Manager starts getting ready for the morning’s work operations. She is particularly happy because tonight he has a date with Marvin, the new Chef that was recently hired. The problem, as Susan sees it, is that Roberta, another Restaurant employee has been just a little too friendly with Marvin lately and that really upsets Susan. Susan has redone the work schedule, assigning Roberta the clean-up shift in the night and cutting back on her hours of work. She is hoping that Roberta would simply quit and out of her way. However, that plan doesn’t seem to be working. Despite a lighter pay cheque and frequent reprimand through the disciplinary process of creating reasons to write to her about her conduct and performance. Roberta has decided to quit her studies due to her inability to fund her tuition. A few days later, Susan noticed Marvin and Roberta having lunch together in the staff dining room. Susan got furious…
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