Marketing: An Introduction (13th Edition)
Marketing: An Introduction (13th Edition)
13th Edition
ISBN: 9780134132259
Author: Armstrong
Publisher: PEARSON
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Chapter 16, Problem 16.11MA
Summary Introduction

Case summary:

Company K provides a lease-to-own program that targets the consumers with low-income. Company K is a retailer company, however, few company like Company K has been doing this program for few days. Company S, which has already launched this program mentioned that their program satisfies the low-income consumers.

Few critics aroused saying that it is just giving instant satisfaction and exploiting the disadvantaged customers.

Characters in given case:

  • Company K
  • Company s

To discuss: Whether Company S and Company K are exploiting the disadvantaged customers with a reason

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