Accounting Information Systems
11th Edition
ISBN: 9781337552127
Author: Ulric J. Gelinas, Richard B. Dull, Patrick Wheeler, Mary Callahan Hill
Publisher: Cengage Learning
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Chapter 17, Problem 1SP
Search the Internet for an ERP failure that happened within the last five years. Summarize what went wrong. Does the case you identified include any of the sources of common failures listed at the beginning of the chapter? Did you find something that was not on the list? Unless your instructor tells you otherwise, limit your response to one page, double spaced, using a 12-point font.
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Until a year ago, Dagwood Printing Company had always operated in a centralized computer environment. Now, 75 percent of the office employees have a PC. Users have been able to choose their own software packages, and no documentation of end-user-developed applications has been required. Next month, each PC will be linked into a local area network and to the company’s mainframe. Required a. Outline a plan of action for Dagwood Printing Company to ensure that the proper controls over hardware, software, data, people, procedures, and documentation are in place. b. Discuss any exposures the company may face if the devised plan is not implemented.
Robin Alper, a manager of the credit collections department for ACME Building Supplies, is extremely unhappy with a new system that was installed 3 months ago. Her complaint is that the data flows from the billing and accounts receivable departments are not occurring in the manner originally requested. Further, the updates to the database files are not occurring as frequently as she had envisioned. Thus, the hope that the new system would provide more current and timely information has not materialized. She claims that the systems analysts spent 3 days interviewing her and other workers. During that time, she and the other workers thought they had clearly conveyed their needs. She feels as if their needs were ignored and their time was wasted.RequiredWhat went wrong during the systems design process? What suggestions would you make for future projects?
Chapter 17 Solutions
Accounting Information Systems
Ch. 17 - What is systems development?Ch. 17 - What is the systems development life cycle (SDLC)?Ch. 17 - Prob. 3RQCh. 17 - What are the systems development objectives?Ch. 17 - Prob. 5RQCh. 17 - Prob. 6RQCh. 17 - Prob. 7RQCh. 17 - Prob. 8RQCh. 17 - Prob. 9RQCh. 17 - What is the purpose of conducting an effectiveness...
Ch. 17 - Prob. 11RQCh. 17 - What is systems selection?Ch. 17 - Prob. 13RQCh. 17 - Prob. 14RQCh. 17 - Prob. 15RQCh. 17 - Prob. 16RQCh. 17 - Why might a company issue an RFP for general...Ch. 17 - What is the difference between a specification and...Ch. 17 - Prob. 19RQCh. 17 - Prob. 20RQCh. 17 - Prob. 21RQCh. 17 - Prob. 22RQCh. 17 - What is the riskiest approach to systems...Ch. 17 - What two variables should be considered when...Ch. 17 - Prob. 25RQCh. 17 - Prob. 26RQCh. 17 - Prob. 27RQCh. 17 - Prob. 28RQCh. 17 - Prob. 29RQCh. 17 - Identify and discuss several factors affecting the...Ch. 17 - Prob. 2DQCh. 17 - Prob. 3DQCh. 17 - Prob. 4DQCh. 17 - Prob. 5DQCh. 17 - Prob. 6DQCh. 17 - Prob. 7DQCh. 17 - Prob. 8DQCh. 17 - Prob. 9DQCh. 17 - Prob. 10DQCh. 17 - Prob. 11DQCh. 17 - Prob. 12DQCh. 17 - Prob. 13DQCh. 17 - Prob. 14DQCh. 17 - Prob. 15DQCh. 17 - Prob. 16DQCh. 17 - Refer to the typical contents of a project...Ch. 17 - Prob. 18DQCh. 17 - Prob. 19DQCh. 17 - Search the Internet for an ERP failure that...Ch. 17 - Prob. 3SPCh. 17 - Prob. 4SPCh. 17 - Prob. 1PCh. 17 - Prob. 2PCh. 17 - TM Office Supplies, Inc., is a wholesale...Ch. 17 - Prob. 6PCh. 17 - Prob. 9P
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