Management
12th Edition
ISBN: 9781305393462
Author: DAFT, Richard L.
Publisher: South-Western College Pub
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Question
Chapter 17, Problem 9DQ
Summary Introduction
To Discuss:
How to motivate the employee regarding the task and responsibilities in the work and career and deadline given towards them in office regarding the task.
Introduction:
Employee missing the deadline of work and the task in the office.
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For each scenario, based on the contextual information provided, you will pick one of the strategies (Listen, Ask, or Tell) to form the foundation for your response. Then, you will do the following steps:
1) Summarize the situation.
2) State which communication strategy you would focus on during your conversation.
3) Describe why you chose that specific strategy given the information provided and how you would approach the conversation using that strategy. You can walk through how a potential conversation could go, you can have a friend role-play the conversation with you, you can mention specific comments/questions you would say... whatever you need to do to fully explain and/or demonstrate your approach.
The three scenarios are listed below. Remember, each communication strategy must be used once and none can be repeated:
Scenario A: Your store opens at 8:00 am and one of the employees you supervise is consistently late for work by 10-15 minutes. This has not been a problem in the…
Que 04: How to use Communication in your favouring order to persuade your clients in professional settings?
Write a report analyzing the importance of effectively responding to others at the workplace. Furthermore, examine the use of verbal, nonverbal, and empathic messages during various scenarios while thoughtfully responding to colleagues and superiors. Evaluate the relevance of using each type of response at work.
Chapter 17 Solutions
Management
Ch. 17 - Prob. 1OTJVCCh. 17 - Prob. 2OTJVCCh. 17 - Prob. 3OTJVCCh. 17 - Prob. 1DQCh. 17 - Prob. 2DQCh. 17 - Prob. 3DQCh. 17 - Prob. 4DQCh. 17 - Prob. 5DQCh. 17 - Prob. 6DQCh. 17 - Prob. 7DQ
Ch. 17 - Prob. 8DQCh. 17 - Prob. 9DQCh. 17 - Prob. 10DQCh. 17 - Prob. 1EECh. 17 - Prob. 2EECh. 17 - Prob. 3EECh. 17 - Prob. 4EECh. 17 - Prob. 5EECh. 17 - Prob. 6EECh. 17 - Prob. 7EECh. 17 - Prob. 8EECh. 17 - Prob. 9EECh. 17 - Prob. 10EECh. 17 - Prob. 11EECh. 17 - Prob. 12EECh. 17 - Prob. 13EECh. 17 - Prob. 14EECh. 17 - Prob. 15EECh. 17 - Prob. 16EECh. 17 - Prob. 17EECh. 17 - Prob. 18EECh. 17 - Prob. 19EECh. 17 - Prob. 20EECh. 17 - Prob. 21EECh. 17 - Prob. 22EECh. 17 - Prob. 23EECh. 17 - Prob. 24EECh. 17 - Prob. 1EDCh. 17 - Prob. 2EDCh. 17 - Prob. 3EDCh. 17 - Prob. 1CFCACh. 17 - Prob. 2CFCACh. 17 - Prob. 3CFCA
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Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, management and related others by exploring similar questions and additional content below.Similar questions
- How would you communicate to a colleague that is sending too many FYI e-mails, sending too may unclear e-mails, or copying too many people on her messages?arrow_forwardHow can managers better manage their effectiveness by managing e-mail communication?arrow_forwardWhat does transparent communication look like to you in the workplace? Does this differ from your expectations or perception of transparency in personal relationships? If yes, how so? If no, why not?arrow_forward
- "The grapevine is detrimental to effective organizational communication and must be eliminated if the organization is to effectively engage its employees." Do you agree with this statement? Explain your answer.arrow_forward1. Is verbal communication more important than non-verbal communication for mutual understanding in the virtual workplace? 2. Support your argument using two (2) points for or against the use of non-verbal communication.arrow_forwardDiscuss how communicating with candor, asking questions, listening, and nonverbal communication affects communication between a manager and an employee. Provide an example to exemplifyarrow_forward
- In relation to Non-Verbal Communication, how does student engagement affects a student's learning or grades in a face to face classroom setting? Please include any sources.arrow_forwardIdentify barriers to effective communication and note what effective managers can do to overcome the barriers. Social media, such as Facebook, is now widespread. Place yourself as a manager that has just received a “friend” request from one of your direct reports. Do you accept, reject, or ignore the request? Why, and what additional communication would you have regarding this with the employee? During a cross-functional meeting, one of the attendees who reports to a manager who is also at the meeting accuses one of your reports of not being fit for the position she is in. You disagree and feel that your report is a good fit for her role. How do you handle this?arrow_forwardAnswer the given question in your own words. Social media, such as Facebook, is now widespread. Place yourself as a manager that has just received a “friend” request from one of your direct reports. Do you accept, reject, or ignore the request? Why, and what additional communication would you have regarding this with the employee?arrow_forward
- when you have used verbal and nonverbal communication to get a point across. 1. Which type of communication do you feel is more powerful for you to use?arrow_forwardhow to respond in 100 words? Whistleblowing is said to have originated in England due to the British police blowing whistles to indicate a crime was being committed (Purdy, 2021). Now it has evolved to be used regarding insiders of a business making misbehavior public (Purdy, 2021). People are often fearful of engaging in whistleblowing activities due to potential retaliation for speaking out (Kenny, 2019). One of the best ways to respond to whistleblowing is by having a protocol for employees to report any dangers or misbehavior in the workplace (Purdy, 2021). This allows the employer to investigate and document the allegations to determine how to remedy the situation (Purdy, 2021). It also allows the employer to determine whether the employee’s allegations are based on their standards of conduct or if it is against the firm's guidelines (Purdy, 2021). If the employer chooses to ignore the reports and the employee blows the whistle, then there are protections for the employee. For…arrow_forwardWhen discussing communication, Auditor General Randall L. Exley explains that how a person communicates (i.e., what channels he or she uses) is just as important as the message. He also feels that receiving feedback is often more important than sending a message. Knowing your receivers and establishing a relationship with them is vital (Skidmore-Williams, 2013).What do you think about Exley's ideas about communication? Do you agree that it is more about listening than talking? Is audience analysis as important of a concept as he believes it to be? Explain.arrow_forward
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