OPERATION MANAGEMENT
2nd Edition
ISBN: 9781260242423
Author: CACHON
Publisher: MCG
expand_more
expand_more
format_list_bulleted
Concept explainers
Question
Chapter 2, Problem 21PA
Summary Introduction
To determine: The average length of the stay for a patient at the hospital.
Expert Solution & Answer
Want to see the full answer?
Check out a sample textbook solution
Students have asked these similar questions
Fatema, Mariam, and Layan are three dental hygienists who work for Dr. Amnah at Family Dentistry. All three hygienists do pretty much the same thing every day. On an average, they see 12 people every day for regular teeth cleaning which involves cleaning, flossing, and normal checkup. Dr. Amnah, on the other hand, has quite unpredictable job. She has to respond to all types of teeth-related emergencies including having to do surgeries. All three hygienists always try to help each other out, have a very good attitude in general toward each other, and keep each other informed about matters that are relevant to them and to Dr. Amnah. Fatema specifically takes on the role of attending all community-related voluntary meetings and functions where Family Dentistry may have a stake or are asked for involvement. On her own time, she keeps up on all dental regulations and business-related news that may have an impact on the firm. Mariam speaks up and offers constructive suggestions regarding…
Fantasy Park has two service desks, one at each entrance of the park. Customers arrive at each
service desk at an average of one every six minutes. The service rate at each service desk is four
minutes per customer.
From 5 a.m. to 6 a.m., four callers contact a help desk. The callers spend 2, 5, 3,and 10 minutes on their calls. What is the average flow time of a caller at this help desk?
Chapter 2 Solutions
OPERATION MANAGEMENT
Ch. 2 - From the perspective of process analysis, which of...Ch. 2 - Prob. 2CQCh. 2 - Prob. 3CQCh. 2 - It is election day and 1800 voters vote in their...Ch. 2 - Prob. 5CQCh. 2 - Prob. 6CQCh. 2 - Prob. 7CQCh. 2 - Prob. 8CQCh. 2 - Prob. 9CQCh. 2 - Prob. 10CQ
Ch. 2 - Prob. 11CQCh. 2 - Prob. 1PACh. 2 - For the purpose of process analysis, which of the...Ch. 2 - Prob. 3PACh. 2 - Prob. 4PACh. 2 - Prob. 5PACh. 2 - Prob. 6PACh. 2 - TABLE 2.5 Time Stamps of 10 Customers Who Visited...Ch. 2 - Prob. 8PACh. 2 - Prob. 9PACh. 2 - Prob. 10PACh. 2 - Prob. 11PACh. 2 - Prob. 12PACh. 2 - Prob. 13PACh. 2 - Patients take a drug for severe acne for 6 months...Ch. 2 - Prob. 15PACh. 2 - A large-scale bakery is laying out a new...Ch. 2 - LaVilla is a village in the Italian Alps. Given...Ch. 2 - Prob. 18PACh. 2 - Prob. 19PACh. 2 - Prob. 20PACh. 2 - Prob. 21PA
Knowledge Booster
Learn more about
Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, operations-management and related others by exploring similar questions and additional content below.Similar questions
- A state park is open from 7 a.m. to 6:30 p.m. Table 2.3 displays data regarding arrivalsand departures of cars during the day from the park. What is the average flow time ofcars in this park?arrow_forwardYou observe an average of 10 customers in the System. On average, you also observe customers are in the system for 50 minutes before they leave. What is the arrival rate into the system in customers per hour?arrow_forwardThe check-out area of a grocery store has the average customer interarrival time = 2 minutes, the average processing time of each cashier = 6 minutes, and in total 4 cashiers. The average waiting time for each customer is 8 minutes. What is the average number of customers in the system (including waiting and using the service)? a 3 b 7 c 6 d 4arrow_forward
- The prudential bank manager wants to improve its quality of service by reducing customer waiting times. To that end, a team of experts is needed to design what could be the best queuing strategy in order to have the minimum waiting time. Assuming your part of the team, what's the best queuing strategy to reduce the client's waiting time?arrow_forwardConsider the baggage check-in process of a small airline. Check-in data indicate thatfrom 9 a.m. to 10 a.m., 240 passengers checked in. Moreover, based on counting thenumber of passengers waiting in line, airport management found that the average number of passengers waiting for check-in was 30. How long did the average passenger haveto wait in line?arrow_forwardThe time from when a patient is discharged from North Shore Hospital to the time the discharged patient’s bed is ready to be assigned to a new patient is referred to as the bed assignment turnaround time. If the bed turnaround time is excessive, it can cause problems with patient flow and delay medical procedures throughout the hospital. This can cause long waiting times for physicians and patients thus creating customer dissatisfaction. The admissions RN has assigned a patient care associate to measure the bed turnaround time for a randomly selected bed each morning., afternoon, and evening for 30 days. Following are the bed turnaround time sample observations: Day Day Bed Turnaround Times (min) 1 1 127 135 167 144 151 2 2 140 155 122 135 119 3 3 112 128 97 118 131 4 4 223 135 154 187 150 5 5 181 155 160 172 166 6 6 103 158 145 124 149 7 7 146 135 167 150 178 8 8 104 122 115 137 129 9 9 136 158 137 148 156 10 10 145 163 106 139 170 11 11 84 146 125 98…arrow_forward
- 43) Tax Advisor A tax advisor is able to serve 5 customers per hour on a walk-in basis. An average of 3 customers arrive at the advisor's desk each hour for this service. How many minutes per hour does the advisor have to handle other tasks (not meeting with customers)? Group of answer choices a) 15 minutes b) 4 minutes c) 40 minutes d) 36 minutes e) 24 minutes f) 12 minutes 44) Tax Advisor The tax advisor would like to calculate the probability that more than 1 customer will arrive in the next hour. Which of the following calculations will provide that answer? Group of answer choices a) P(X=0) + P(X=1) b) P(X=1) c) 1.0 - [P(X=0) + P(X=1)] d) 1.0 - P(X=0) e) 1.0 - P(X=1)arrow_forwardGranos, Inc. purchased new automated coffee vending machines, the Preso 2000. This Preso 2000 requires a constant 45 seconds to produce a coffee. It has been estimated that customers will arrive at the vending machine according to a Poisson distribution at an average of one every 50 seconds. To help determine the amount of space needed for the line in front of the vending machine, Granos, Inc. would like to know the expected average time in the system, the average line length (in costumers), and the average number of costumers in the system (both in line and at the vending machine).arrow_forwardDescribe a situation in your daily life that could be improved by waiting line analysis. Explain how the design of a waiting system can negatively affect customers. Visit your local bank and observe the waiting line system. Describe the system in terms of number of lines, number of facilities, and number of phases.arrow_forward
- At the Children’s Hospital in Seattle, there are, on average, 60 births per week. Mother and child stay, on average, two days before they leave the hospital. At the Swedish Hospital (also in Seattle), the average number of births per week is 210. Mothers and children stay in the hospital for two days, on average.a. How many new mothers, on average, are staying at the Children’s Hospital?b. How many new mothers, on average, are staying at the Swedish Hospital?c. The directors of the two hospitals are negotiating to unify the maternity wards of the two hospitals. They believe this will help reduce the number of new mothers staying in the unified ward. Are they correct? How many new mothers will stay, on average, in the unified ward? You may assume that the average number of births and the length of stay of the new mothers will not change.arrow_forwardThe common measures of a queuing system's performance include: O probability that the service facility will be idle, average queue length, and probability that the waiting time will exceed a specified duration. average time each customer spends in the system, probability that the service system will be idle, and average time each customer spends in the queue. average queue length, maximum time a customer may spend in the queue, and the utilization factor for the system. average time each customer spends in the system, maximum queue length, and probability of a specific number of customers in the system. maximum queue length, maximum time a customer may spend in the queue, and average queue length.arrow_forwardWe are analyzing the performance of four different machines, all subjected to the same workload. We have calculated the average Cycle Time (CT) and Work in Progress (WIP) for these machines. Which machine has the smallest effective variability? Machine 1: CT= 5 hours , WIP= 15 units Machine 2: CT= 10 hours , WIP= 30 units Machine 3: CT= 20 hours , WIP= 60 units Machine 4: CT= 40 hours , WIP= 120 unitsarrow_forward
arrow_back_ios
SEE MORE QUESTIONS
arrow_forward_ios
Recommended textbooks for you
Practical Management ScienceOperations ManagementISBN:9781337406659Author:WINSTON, Wayne L.Publisher:Cengage,
Practical Management Science
Operations Management
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:Cengage,