Concept explainers
To explain: The trade-offs about which H must think in her analysis.
Case summary: In the given case, H worked for F company for several years where the company had gone through many tough times. But with the companywide quality improvement program, the company improved its quality and productivity that increased its customer orders. And, therefore, it was shocking when H and her coworkers were removed from the job by the new CEO to downsize the company. Then, H tried hard to find a job but she did not find any job after passing several months. Her funds were depleted and she felt discouraged and demotivated. Then, she started mowing lawns for her neighbors to earn a little money. After some time, she started to work on the other few neighbors’ lawns. and, she then decided to go into her own business she left job hunting and was excited about being her own boss. Initially, her business was slow but then she earned a better living from her business. she hired some part-time workers to assist her in lawn care business work.
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Chapter 2 Solutions
Operations Management
- What are at least 10 measurable factors which could be periodically measured ( e.g. monthly, quarterly, annually) and included in the balanced scorecardarrow_forwardExplain how independent performance evaluation procedures are either violated or ef- fectively applied in each of the following situations. Identify the problem and suggest the check required (or applied) to prevent the identified problem from occurring.a. The manager who oversees the corporate fleet vehicles signed off on the purchase of 15 luxury SUVs to expand the company's fleet of cars. As soon as this was done, he instructed that the payment be made.b. At a newly opened local restaurant, waiters work six-hour shifts. There are three six- hour shifts per day, with each shift overlapping the next. The restaurant currently has two cash registers and these can be operated by any one of the waiters during a shift without them requiring any form of identification. The new manager has decided that the cash in the cash register box will be checked once every 24 hours, i.e., in the mornings before the new shift for the day begins.c. A company's financial clerk does a spot check of the…arrow_forwardWhat high-level position manager is responsible for working with the CEO and company president to determine the company’s competitive strategy?arrow_forward
- A manufacturing company has a weekly product input of 1700 units. The average percentage of good-quality products is 83%. Of the poor-quality products, 60% can be reworked and sold as good-quality products. Determine the weekly product yield and the product yield if the good-product quality is increased to 92%.arrow_forwardRubatex Corporation manufactures rubber and foam for a variety of products, including artificial turf housing and insulation, hockey helmet liners, scuba diving suits, sports sandals and mouse pads. The company was purchased by an investment firm called American industrial partners (AIP) that has so far earned only a 1 percent return on its investment. Obviously the company is having problems. Its sales are up but earnings are down. In the first three months after acquisition, the company lost $2 million on $68 million in sales. Understandably, AIP wants to know why and is demanding aggressive action. Employees at the Bedford, Virginia, plant say they know something’s wrong. The plant is hot and dirty and crumbling, and they are working harder to produce items of poorer quality. Fewer than 7 of 10 orders are shipped on time, and 2% of sales are returned as defective. Built in 1924, the plant sprawls over 14 buildings, with only the offices and lunchroom air-conditioned. Equipment is…arrow_forwardA city is spending $20 million on a new sewage system. The expected life of the system is 40 years, and it will have no market value at the end of its life. Operating and maintenance expenses for the system are projected to average $0.6 million per year. If the city’s MARR is 8% per year, what is the capitalized worth of the system? The study period is 100 years.arrow_forward
- 12. A manufacturing company has a weekly product input of 1,850 units. The average percentage ofgood-quality products is 84%. Of the poor-quality products, 58% can be reworked and sold asgood quality products. Determine the weekly product yield.arrow_forward(c) Use sensitivity analysis to determine how much the production and/or shipping cost per unit (in dollars per unit) would have to change to produce additional units of the PT-100 in the Philippines plant. It would have to decrease by more than $ per unit. (d) Use sensitivity analysis to determine how much the production and/or shipping cost per unit (in dollars per unit) would have to change to produce additional units of the PT-200 in the Mexico plant. It would have to decrease by more than $ per unit.arrow_forwardIn a car manufacturing company, an automated painting process has been introduced, and the quality assurance team suspects there might be issues that require investigation. The team decides to conduct a root cause analysis to identify potential problems. Through the root cause analysis and further investigation, it appears that the drying time of the paint in minutes is affecting the overall quality of the finish. The aspect they need to examine is the variation in drying time across different colours of paint. Considering the ongoing concerns in the painting process, the team chooses to collect a sample of six drying time measurements every 20 minutes from various colours of paint. The recorded drying time values for a day's production are presented in Table 1. A total of 10 sets of measurements, each consisting of six drying time values in minutes, have been collected. Each time a set of measurements is taken, the individual drying time values are recorded. Table 1: Drying Time…arrow_forward
- 79) Which of the following best describes the benefit of Balanced Scorecard? a) The Balanced Scorecard guarantees a firm financial success for its shareholders and employees. b) The balanced Scorecard guards against the sub -optimization of individual functions by providing a holistic view of different operational measures. c) The balanced scorecard ensures that a firms product strategy is leading the market. d) The balanced scorecard protects the firm from having over-reaching government regulations.arrow_forwardDEWA compares its cyber security effectiveness with DXB Airport. DEWA has a CMMI cyber security effectiveness value of 3.1 while DXB Airport has a CMMI value of 3.4. This is an example of: Benchmarking Baselining Due care Due diligencearrow_forwardThe Cause and Effect Diagram for logistic service provider analysis the probability of customer dissatisfaction.arrow_forward
- Practical Management ScienceOperations ManagementISBN:9781337406659Author:WINSTON, Wayne L.Publisher:Cengage,
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