Concept explainers
The Consumer Financial Protection Bureau reports on consumer financial product and service complaint submissions by state, category, and company. The following table, stored in FinancialComplaints1, represents complaints, represents complaints received from Louisiana consumer by complaint category for 2016.
a. Construct a Pareto Chart for the categories of complaints.
b. Discuss the “vital few� and “trivial many� reasons for the categories of complaints.
The following table, stored in FinancialComplaints2, represents received from Louisiana consumers by most–complained-about company for 2016.
a. Construct a bar chart and a pie chart for the complaints by company.
b. What graphical method (Pareto, bat, or pie chart) do you think is best for portraying these data?
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EBK BASIC BUSINESS STATISTICS
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